Senior Manager - Digital Product Management, Integrations

Senior Manager - Digital Product Management, Integrations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS and Enterprise Solutions team leads product development on a portfolio of products including consumer and commercial banking, commercial card, marketing capabilities, partner integrations, and the virtual payments platform. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale. One of the ways that GCS advances its agenda is by driving customer engagement and payment volume through partnerships. These partnerships come in different shapes and sizes, but most require the integration of APIs to share data and capability. Creating a seamless experience for our partners and their developers is critical so that we can quickly power up functionality to meet end-user needs. We are seeking a versatile and experienced Senior Manager - Digital Product Management, Integrations to join our dynamic team! The ideal candidate will be enthusiastic about leading and managing a diverse portfolio of external partners through digital API product integrations and enhancements. The individual in this role will be an innovative technical thinker, responsible for refining a best-in-class integrations experience from inception to launch while setting the vision and strategy for our portfolio of digital features as part of the Enterprise Banking COE & Card Product Development team. This candidate will be required to have a deep understanding of technical development, be comfortable interfacing with external partners and should ideally be familiar with APIs. The candidate should be a strategic thinker, strong results driver, possess thought leadership, be a critical thinker with effective communication and have robust organizational skills. The candidate should have a consistent record of operating within a matrixed corporate environment to deliver meaningful impact. The role will feature a heavy emphasis on testing and development cycles as we launch partnerships which will necessitate developing partner-facing materials, working with compliance, and frequent meetings with our largest partners.

Key Responsibilities :

• Lead external partners through technical integrations for our B2B digital API payments products from inception to launch
• Collaborate across a wide range of internal stakeholder teams including Tech, Product, Servicing, Marketing and Compliance
• Develop subject matter expertise to train and prep materials for internal stakeholders and external partners on API integration processes
• Manage diverse portfolio of B2B payment partnerships
• Act as the central point of contact for external partners for all things development related and use feedback to drive product and capability enhancements
• Contribute innovative ideas to enhance our partner onboarding experience and expedite time to launch

Success Factors :

Minimum Qualifications :

Preferred Qualifications :

Salary Range : $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and / or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job : Product

Primary Location : US-New York-New York

Other Locations : US-Utah-Salt Lake City, US-Arizona-Phoenix, United States

Schedule : Full-time

Req ID : 25019613