Sr. Manager, Digital Products

Responsibilities

• Deliver strategic leadership in the development and implementation of a vision and roadmap for the evolution of digital banking account opening, onboarding, engagement and self-service through digital channels
• Provide leadership and oversight of the development, design, implementation, troubleshooting and training of new functionality or changes
• Increase adoption of online and mobile banking and increase conversion rates for membership and product openings via digital banking channels
• Lead agile planning and communications with internal stakeholders including other digital product teams such as operations, member contact center, deposit products, lending products, technology, compliance and legal
• Track and report against goals and objectives (Key Performance Indicators) to the organization
• Manage development and design partners or agencies and partner with internal teams
• Conduct analysis of member-facing systems and releases in order to find areas of opportunity and to measure feature-functionality success
• Develop financial services market intelligence and competitive landscape analysis
• Follow consumer behavior and usability trends as well as new technologies in the fintech, payments and e-commerce spaces
• Plan, oversee and lead the work of the team to meet functional and individual operational objectives and goals. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Responsible for hire, fire, performance, discipline and problem-resolution decisions

Education :

Years of Experience :

In Lieu of Education :

Compensation & Benefits :

Typical hiring range : $128,500 - $186,300 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.

Additional Compensation : Annual performance bonus

Benefits : Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.

Additional Benefits :

Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular part-time or temporary employment.

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

#J-18808-Ljbffr