Microsoft Corporation is hiring : Principal Design Lead in Irving

OverviewWe're looking for a strategic design leader to shape the future of AI-powered experiences as a Principal Design Lead. This is a leadership position on the Scale AI Solutioning (SAS) team that will leverage user experience research, product design, and narrative storytelling to build proven and inspiring AI transformation assets for Microsoft sellers and customers to deliver value at speed and scale. You will lead organizational excellence and collaboration across multidisciplinary teams, champion inclusive and insight-led design, and represent the studio at all organizational levels. By playing a pivotal role in critical decision-making and operational clarity, you'll ensure priorities are aligned and resources are optimized for impact. Your leadership will shape the studio's design initiatives, foster a culture of storytelling that inspires stakeholders, and maintain transparency and efficiency across all projects.

ResponsibilitiesLeadership & Strategy You will lead and evolve the product design and UX research strategy across AI transformation assets while directing and architecting systems and frameworks that unify design, research, and storytelling across teams. You will Influence product strategy through synthesis of user insights, business needs, and technical goals while partnering with engineering, program managers, and business leaders to deliver cohesive, customer-centric experiences. You will lead collaboration with creative team members and cross discipline teammates to define products, features, stories, and experiences. You will collaborate with leadership and your team to deliver product design results while also providing guidance to product designers and creating clarity for stakeholders. You will guide communication with cross-disciplinary teams across all stages of design and development. You will also tell a compelling, convincing product story to a variety of audiences that influences buy-in from key stakeholders. Evangelize design excellence and inclusive innovation across the organization.Product Design & Research Execution Oversee end-to-end product design from concept to delivery, ensuring emotional and functional resonance. Drive prototyping initiatives and validate design hypotheses through iterative testing. Direct ideation for complex products requiring holistic systems thinking and strategic constraint navigation. Guide research teams in applying generative, evaluative, and mixed methodologies to inform product direction. Ensure alignment with design systems, accessibility standards, and brand guidelines. Create alignment on schedules and plan definitions, including dependency tracking across teams.Narrative & Storytelling Craft compelling narratives that communicate vision, inspire excitement, and drive stakeholder and executive buy-in. Coach teams on storytelling techniques to amplify impact across discipline and team leadership. Lead communication workstreams that foster clarity, alignment, and executive engagement.