Purchasing Operations Analyst, Infrastructure Services

Purchasing Operations Analyst, Infrastructure Services

Austin, Texas, United States

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something you'll add something. We are recruiting a dynamic, energetic and motivated individual to join the Infrastructure Services Business Operations - Global Purchasing Operations (GPOPs) team. The Purchasing Operations team is the central Infrastructure Services ordering and fulfillment operations function and is responsible to drive precise execution of the order process. Infrastructure Purchasing Operations Analysts ensure that Apple infrastructure purchase requisitions are initiated promptly and orders are signaled for build, shipment, and delivery in line with the agreements with our multi-functional teams. This team works collaboratively with multi-functional teams to secure operational excellence across the regions, they use insight and analytics to improve the order to fulfillment process with innovative fulfillment strategies.

Responsibilities

• Process hardware and services requests including exceptions and change orders according to SOPs within set SLAs.
• Manage inbound inquiries and cross functional communication.
• Manage the correlation of data input to the acquisition and invoicing of assets.
• Develop written plans, policies, and procedures to document processes to support the purchasing of assets.
• Participate with internal business expansion and automation projects.
• Act as a key shareholder in developing automated solutions and testing that these solutions are fit for purpose.
• Collaborate across the Apple organization to ensure business objectives are met. Includes the ability to rapidly synthesize and communicate findings to senior leaders and to actively identify potential supply issues that can affect product strategy.
• Assess and mitigate risks to the business. Manage the result and impact of global supply chain disruptions in real time with the support of an international team.

Minimum Qualifications

Preferred Qualifications

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.