Insurance Customer Service Rep

Job Description

Job Description

Family First Financial is a family-owned insurance agency founded in 2006 with a simple mission : to treat every client like part of the family. We take pride in educating our clients and helping them make confident, informed decisions about their coverage. Our team is built on trust, collaboration, and integrity, creating a supportive workplace where employees thrive both personally and professionally.

We are seeking an Insurance Customer Service Representative who is friendly, reliable, and driven to make a positive impact on our clients and team. In this role, you will provide top-quality service by assisting clients with policy changes, answering coverage questions, and supporting our sales and retention efforts. Youll be part of a collaborative, client-focused environment that values honesty, education, and long-term relationships.

• Base pay : $20-$30 per hour (based on experience)
• Paid time off (PTO)
• Flexible schedule
• Career growth opportunities in sales or management
• Monday-Friday schedule with evenings and weekends off
• Potential for hybrid remote work after training and proven production

If you value teamwork, growth, and meaningful customer relationships, apply today!

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off

Responsibilities

Requirements