Internet Sales Manager - McCarthy Chevrolet

Internet Sales Manager

McCarthy Auto Group is a fast-growing, customer-focused automotive group committed to delivering an exceptional buying experience. With a large inventory of new and pre-owned vehicles, we're looking for a motivated leader to take our internet sales team to the next level. This role is responsible for managing online leads, building effective sales processes, coaching a team of internet sales specialists, and ensuring an exceptional digital-to-showroom customer journey.

Key Responsibilities :

• Manage all online leads from inquiry to close, ensuring timely and professional responses.
• Develop and refine internet sales processes for improved efficiency and customer satisfaction.
• Monitor lead sources, CRM usage, and digital marketing effectiveness.
• Utilize GM resources to improve dealership process and metrics.
• Oversee the scheduling, confirming, and tracking of customer appointments.
• Implement effective follow-up processes for missed or "no-show" appointments to re-engage potential buyers.
• Collaborate with the marketing team to optimize online listings, website content, and advertising campaigns.
• Track and report on key performance metrics, providing insights and recommendations for improvement.
• Ensure the highest level of customer service from first contact to vehicle delivery.

Qualifications :

McCarthy Employment Perks :

If you are looking for an opportunity to join one of the most successful dealerships in the area, then apply now to be considered for an interview!