People Operations Program Manager

Job Description

Job Description

Xometry (NASDAQ : XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are seeking a highly organized and strategic People Operations Program Manager. This individual will be a key driver of operational excellence, innovation, experience, and insights, and responsible for the end-to-end management of large-scale HR programs and initiatives. This role bridges the gap between HR operational strategy and execution, ensuring our processes, systems, and programs are impactful, scalable, compliant, and enhance the overall employee experience. The ideal candidate will have a strong background in project management, HR technology, and a passion for optimizing processes, workflows, and programs.

Responsibilities :

• Program & Project Leadership :
• Lead and manage the full lifecycle of complex HR operational programs, from ideation and design to implementation, communication, and post-launch support. This includes annual cycles such as performance management, open enrollment, and compensation planning.
• Develop and execute comprehensive project plans, including defining scope, objectives, timelines, resource allocation, and success metrics.
• Proactively identify and mitigate program risks, dependencies, and challenges, escalating issues to leadership as needed.
• Process Optimization & Technology Management :
• Analyze and evaluate current HR processes, workflows, and systems to identify opportunities for improvement and automation.
• Partner with the HRIS and IT teams to define business requirements for system enhancements, new module implementations, and integrations.
• Act as a subject matter expert on HR technology, ensuring effective utilization and adoption of tools to streamline operations and improve data integrity.
• Change Management & Communication :
• Design and implement effective change management strategies to ensure smooth adoption of new programs, policies, and systems by employees and managers.
• Develop and deliver clear, concise communications and training materials (e.g., guides, FAQs, presentations) to support program rollouts.
• Foster strong partnerships with cross-functional stakeholders across the organization to ensure alignment and buy-in on HR initiatives.
• Data Analysis & Reporting :
• Collect, analyze, and interpret HR data to measure the effectiveness and impact of programs.
• Create and present reports on key HR metrics and program outcomes to HR leadership and business partners.

Qualifications :

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Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles : Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.