Bilingual Patient Access Specialist

Benefits Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Match Short-Term & Long-Term Disability $0 Copay for Legacy Provider visits $0 Copay for prescriptions filled at Legacy Pharmacies Travel Insurance & Pet Insurance Subsidized Gym Membership And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location :

• Legacy Montrose Allen Parkway - 2929 Allen Pkwy., Suite 1300, Houston, TX 77019 (Hybrid) Bilingual Patient Access Specialist - Job Overview Schedule : Monday-Friday (7AM-5PM) | Rotating Schedule At Legacy Community Health, we're more than just a team; we're a family dedicated to reshaping the future of healthcare.
• We invite you to become a vital part of this mission, where your passion and creativity will make a meaningful impact on our community.
• Be the essential conduit for our patients, facilitating seamless communication for critical healthcare services.
• Work in an environment that values collaboration, growth, and personal fulfillment.
• Expand your skillset in a progressive healthcare ecosystem that emphasizes innovation and patient-centered care.
• Join us in making healthcare more accessible and transformative for our community.
• Key Responsibilities Expertly manage both inbound and outbound calls in a dynamic call-center environment.
• Schedule patient appointments with precision, adhering to protocols while introducing creative solutions to challenges.
• Maintain a positive attitude and dedication to exceptional service, ensuring reliable patient experiences.
• Identify and communicate urgent symptoms to clinical staff, enhancing patient care.
• Engage in meticulous data entry, ensuring accurate patient demographics and payer information.
• Utilize problem-solving skills to address complex inquiries and enhance processes.
• Navigate a structured environment confidently, upholding punctuality and attendance.

Interpret verbal cues and apply interpersonal skills to de-escalate situations.

To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department :

We stay grounded in our purpose :