Key responsibilities :
- Data entry
- Communicate with customers, Installers, and subcontractors via email and / or phone
- Follow-up calls to verify if the work site is ready
- Take down calls for estimates and communicate with the sales staff
- Verify jobsite and any missing information for daily sales / service / purchase orders
- Open and maintain detailed notes on customer accounts
- Navigate clients' websites for job specifications and status updates
- Scanning, attaching documents
Role requirements :
1-2 years of admin experienceFluent English / Spanish language skills are a plusKnowledge of Microsoft Office products, including Word, Excel, and OutlookExcellent communication and interpersonal skillsAbility to prioritize, multitask, and manage time efficientlyKnowledge of customer service ethics, principles, and proceduresPay Range : $17.00 - $19.00 per hour, depending on experience.
Schedule : Monday-Friday
Physical demands :
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. You must be able to lift light to moderate weight and sit for extended periods to complete your computer job.
Benefits :
Competitive hourly wageMedical, dental, and vision coverageCompany Paid Life InsuranceIBP FoundationScholarship opportunitiesPaid vacation and holidaysEmployee Financial Assistance ProgramOpportunities for growth and advancement.401(k) matchingSupplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insuranceInstalled Building Products is the premier installation contractor for insulation in residential and commercial buildings, with over 10,000 employees serving more than 250 locations nationwide. Our commitment to quality and dedication to providing unparalleled service every day is shared by every IBP employee, from our branches across the country to our regional offices and our corporate office in Columbus, Ohio.