Information Technology Technician II

Overview

Position : Information Technology Technician II (Full-time, 35 hours per week). Location : CT State Community College, 185 Main Street, New Britain, CT 06051. This is a 12-month, tenure track position within a Community College framework. Anticipated start date : December 2025. Closing date and application deadlines are noted in the posting below.

Position Summary

The Information Technology Technician II independently performs a broad range of computer hardware and software operation, maintenance and repair at a Community College that relies on computerized services to support academic and administrative functions. Responsibilities include supporting academic computer labs, classroom instructional technology, and databases and reporting programs, including the centralized Banner system, to assist departments such as the Business Office, Registrar, Admission, Library, and Student Services. The role provides technical assistance to users through installation of hardware and software, diagnoses and repairs operating problems, schedules and assists in operating computer labs, and demonstrates or provides instruction to students and trains administrators in software applications.

Example of Job Duties

• Operation of the College's information technology systems
• Operation of computers and related equipment
• Advice and guidance on computerized systems operation

Additional duties include attendance and participation at convocation and commencement ceremonies; service on assigned committees and task forces; and attendance at committee, staff, informational and professional meetings. Evening or weekend attendance may be required.

Minimum Qualifications

Associates degree in computer science or related technological discipline, plus one (1) or more years of experience in computer system and software installation, repair, maintenance, and operation; or a combination of education, training, and experience leading to the required competencies.

Incumbents are required to have demonstrated advanced knowledge and abilities in the following :

Candidates must possess proven ability to work effectively with culturally, linguistically, and ethnically diverse faculty, staff, and students. Excellent interpersonal oral and written communication skills and strong IT literacy (e.g., Microsoft Office : Word, Excel, PowerPoint, Outlook, Teams).

Preferred Qualifications

Starting Salary

Minimum salary range : $63,585 to $67,844 annually, plus medical insurance, retirement, and related benefits. Salary is based on qualifications including education and experience, with consideration for internal equity.

Application Instructions

To apply you must submit a cover letter and resume. The letter may be entered in the box or uploaded with the resume. Incomplete applications or submissions after the closing date will not be considered. To apply via our website, visit .

Selection Procedure

Applications will be evaluated by a selection committee after the closing date. Candidates most qualified based on minimum and preferred qualifications and with all required documents submitted by the deadline will be considered. Interviews and, if applicable, other assessments may be used to determine final candidates.

Background Screening

Offer of employment is contingent upon proof of citizenship or employability under IRCA and successful benchmarks including a background check. Additional verifications may include reference, criminal history, credit or driving history checks as appropriate.

Continuing Nondiscrimination Notice

CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability, race, religious creed, sex, sexual orientation, veteran status, or other protected classes. For information regarding nondiscrimination, disability, and Title IX policies, contact : John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, 860-612-7056 or johnpaul.chaissoncardenas@.

CSCC is an affirmative action / equal opportunity employer.

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