Healthcare Customer Service Representative

A company is looking for a Healthcare Customer Service Representative working remotely in Tennessee.

Key Responsibilities

Recommend upgrades to health plans based on product and brand knowledge

Conduct research and make outbound calls to answer customer inquiries about health care benefits and eligibility

Assist members in accessing and understanding their online health accounts and locating healthcare providers

Required Qualifications

6 months or more of customer service experience

Integrity to follow HIPAA guidelines on patient privacy

High school diploma or equivalent

Computer experience

15 mbps)