DFC Collateral Analyst I

DFC Collateral Analyst I

Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we're driving the future of auto finance!

The DFC Collateral Analyst I will be responsible for working with the Collateral Management team to locate, process, and help systematically recover collateral from customers. This role will also utilize skip tracing tools and software provided by DFC to obtain and communicate the location of customers and the vehicles while working to collect and negotiate terms of repayment on delinquent accounts.

Responsibilities :

• Review and update DFC repossession log with accuracy
• Assign repossession vehicles to 3rd party recovery agents in a timely manner
• Utilize high-level skip-tracing practices to obtain customer and vehicle location information
• Consistently update 3rd party vendors with most recent location data for assigned collateral
• Navigate and update 3rd party repossession assignment systems
• Make outbound collection attempts by phone, mail, and email to resolve delinquent accounts in an ethically responsible manner
• Meet or exceed established call volume and account action requirements
• Process recovery cost analysis & KBB for recovered vehicles
• Other duties as assigned

Skills and Qualifications :

Competencies :

We offer best in class industry benefits : competitive pay, medical, dental, and vision plans, paid holidays & PTO, short and long-term disability, paid life insurance, 401(k) retirement plan, employee stock purchase plan, Lithia Learning Center, vehicle purchase discounts, wellness programs.

High school graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.