AUTOMOTIVE – SERVICE ADVISOR - FOR THE ALL NEW FRIENDLY HONDA OF FAYETTEVILLE DEALERSHIP.
We are looking for dedicated service professionals to build our service operations and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
What We Offer
- Medical, dental, and vision
- 401K
- Paid vacation and sick time
- Paid uniforms
- High income potential
Responsibilities
Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms to technician as described by the customerDetermine and recommend needed maintenance based on age, mileage, and vehicle historyPrepare complete and accurate estimate for cost of Parts & LaborEstablish follow-up timeMonitor the progress of each vehicle throughout the day, updating customers frequentlyVerify final invoice reconciles with work performed on the repair orderExplain all completed work and charges to customersPerform active delivery with customerNext day follow-up with customerQualifications
Minimum 1-year experience in a service advisory roleExceptional customer service & communication skillsPositive attitudeHigh volume mentalityCSI focusedJ-18808-Ljbffr