Talent.com
Mobile Service Solution Specialist

Mobile Service Solution Specialist

MSX InternationalPittsburgh, PA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Description

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

Job Description

MSX International is seeking dynamic individuals to join our team. As a Mobile Service Solutions Specialist, you’ll play a crucial role in the professional delivery, installation, and sustainment of the Ford / MSX International Mobile Service Program. Our goal is to improve dealership performance and drive sustained growth.

What Your Day-to- Day Responsibilities Include :

As the Mobile Service Solutions Specialist, you will :

  • Be the subject matter expert and primary contact for all things related to Mobile Service for your assigned dealers.
  • Understand how Mobile Service vehicle’s function and train technicians on their features.
  • Facilitate strategic planning sessions with dealers to create business plans for success.
  • Ensure dealers are ready to launch vans promptly upon arrival.
  • Conduct launch events, aligning on business goals and training Mobile Service Technicians.
  • Plan and execute tailored onsite sustainment meetings focused on Mobile Service business development with a consultative approach.
  • Develop action plans to exceed program goals, focusing on service processes.
  • Teach program standards and key success drivers with dealers.
  • Monitor and motivate dealership Mobile Service personnel to provide excellent customer experiences.
  • Create visit summaries and action plans for stakeholders.

Qualifications

Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision.  The successful candidate must also reflect an exceptional track record and attributes that includes :

  • Minimum of High School diploma or equivalent experience.
  • Willingness to travel daily for work.
  • Ability to adapt to different locations and engage with various audiences (MSX, Ford, Dealer).
  • Proficiency in communication and relationship-building.
  • Have OEM dealer contact experience (a plus).
  • Successfully managed assigned territories or regions.
  • Possess excellent verbal and written communication skills.
  • Demonstrate proficiency with PC applications (Microsoft Word, PowerPoint, Excel, MS Teams and Internet Explorer).
  • Can leverage relationships to identify and sell the business case for change.
  • Analyze data from dealer financials and operational assessments to establish action plans.
  • Ability to lift and carry up to 40lbs.
  • Ability to access and climb in & out of the Mobile Service Van during Mobile Service Trainings.
  • Ability to stand or walk on hard surfaces for up to 2hrs at a time without breaks.
  • Ability to understand, establish and implement effective metrics to keep dealerships focused on revenue growth and profitability.
  • Ability to influence the service personnel and mobile service technicians in the training processes and monitoring the results.
  • Additional Information

    85% Travel required Weekly.

    Overnight travel required.

    Have ability to equally accommodate working from home office or remote location.

    MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

    Create a job alert for this search

    Solution Specialist • Pittsburgh, PA, US

    Related jobs
    • Promoted
    Sales Specialist Pro Services

    Sales Specialist Pro Services

    LowesWashington, PA, US
    Part-time
    As a Pro Sales Specialist, you will be a guide and consultant for every Pro customer who walks through our doors.Every single day, Pro Customers are building, maintaining, repairing and operating a...Show moreLast updated: 2 days ago
    • Promoted
    Sales Specialist Pro Services-Washington,Pennsylvania

    Sales Specialist Pro Services-Washington,Pennsylvania

    LowesBethel Park, PA, US
    Part-time
    As a Pro Sales Specialist, you will be a guide and consultant for every Pro customer who walks through our doors.Every single day, Pro Customers are building, maintaining, repairing and operating a...Show moreLast updated: 2 days ago
    • Promoted
    Drive with Uber - Earn at least $2425 in your first 168 trips with Uber.

    Drive with Uber - Earn at least $2425 in your first 168 trips with Uber.

    UberWind Ridge, PA, United States
    Full-time +1
    Earn at least $2425 driving with Uber when you complete your first 168 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 1 day ago
    • Promoted
    Service Specialist - Flexible Hours

    Service Specialist - Flexible Hours

    Valvoline Instant Oil ChangeWexford, PA, United States
    Full-time +1
    ALL ROADS LEAD TO THIS OPPORTUNITY.The journey to Valvoline Instant Oil Change (VIOC) is different for everyone.Our employees are students, recent grads, parents, veterans, career changers-who have...Show moreLast updated: 6 days ago
    • Promoted
    Entry Level Vehicle Service Specialist

    Entry Level Vehicle Service Specialist

    Valvoline Instant Oil ChangeCranberry Twp, PA, United States
    Full-time +1
    ALL ROADS LEAD TO THIS OPPORTUNITY.The journey to Valvoline Instant Oil Change (VIOC) is different for everyone.Our employees are students, recent grads, parents, veterans, career changers-who have...Show moreLast updated: 30+ days ago
    • Promoted
    Delivery Specialist - Hub

    Delivery Specialist - Hub

    O'Reilly AutomotiveGreensburg, PA, US
    Full-time
    Deliver parts and / or products to O'Reilly stores and DC in a safe and efficient manner.Bilingual candidates encouraged to apply. Drive company vehicle to deliver parts and products to stores and / or ...Show moreLast updated: 30+ days ago
    • Promoted
    Side gig : Earn at least $2425 in your first 168 trips with Uber, guaranteed.

    Side gig : Earn at least $2425 in your first 168 trips with Uber, guaranteed.

    UberClaysville, PA, United States
    Full-time +1
    Earn at least $2425 driving with Uber when you complete your first 168 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 1 day ago
    • Promoted
    Pre Sales Solution Architect

    Pre Sales Solution Architect

    The Computer Merchant, LTD.McMurray, PA, US
    Full-time
    JOB TITLE : Pre Sales Solution Architect JOB LOCATION : New England Based Remote with ability to client travel in NE WAGE RANGE • : $150K-200K JOB NUMBER : 25-03530 REQUIRED EXPERIENCE : BS / BA or equival...Show moreLast updated: 3 days ago
    • Promoted
    Execution Specialist

    Execution Specialist

    ReeledgeSpeers, PA, US
    Full-time
    Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia. We are a gambling technology company seeking talented and motivated indi...Show moreLast updated: 30+ days ago
    • Promoted
    Store Customer Service Specialist

    Store Customer Service Specialist

    The Sherwin-Williams CompanyBridgeville, PA, United States
    Full-time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show moreLast updated: 30+ days ago
    • Promoted
    Focus Group

    Focus Group

    ReeledgeClaysville, PA, US
    Full-time +1
    Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia. We are a gambling technology company launching a new service and looking...Show moreLast updated: 30+ days ago
    • Promoted
    Side gig - Earn at least $2425 in your first 168 trips with Uber, guaranteed.

    Side gig - Earn at least $2425 in your first 168 trips with Uber, guaranteed.

    UberWind Ridge, PA, United States
    Full-time +1
    Earn at least $2425 driving with Uber when you complete your first 168 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 1 day ago
    • Promoted
    Technical Sales Professional - Mobility as a Service (MaaS) Software Solutions

    Technical Sales Professional - Mobility as a Service (MaaS) Software Solutions

    Siemens MobilityPittsburgh, PA, United States
    Full-time
    Seamless intermodal travel for a sustainable future.Our Mobility as a Service solutions enable passengers to run their intermodal trips in just one app. To achieve a flawless travel experience for p...Show moreLast updated: 3 days ago
    • Promoted
    Part-time gig : Earn at least $2425 in your first 168 trips.

    Part-time gig : Earn at least $2425 in your first 168 trips.

    UberWind Ridge, PA, United States
    Full-time +1
    Earn at least $2425 driving with Uber when you complete your first 168 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 1 day ago
    • Promoted
    Mobile Service Solution Specialist

    Mobile Service Solution Specialist

    MSX InternationalPittsburgh, PA, US
    Full-time
    Mobile Service Solution Specialist.For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their busines...Show moreLast updated: 30+ days ago
    • Promoted
    Title Specialist

    Title Specialist

    First Title & EscrowPittsburgh, PA, US
    Full-time
    Candidates must be located in Pittsburgh PA to be considered •.As a Customer Title Specialist, you’ll not only review property records and ensure insurability but you’ll also serve as th...Show moreLast updated: 2 days ago
    • Promoted
    Work from Home

    Work from Home

    HomeJobFinderWaynesburg, PA
    Remote
    Full-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show moreLast updated: 3 days ago
    • Promoted
    Mobility Specialist

    Mobility Specialist

    AiresPittsburgh, PA, United States
    Full-time
    An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility.A strong Aires brand consistently ranked among the mobility industry's highest annual cust...Show moreLast updated: 30+ days ago
    • Promoted
    Vehicle Service Specialist - Now Hiring

    Vehicle Service Specialist - Now Hiring

    Valvoline Instant Oil ChangeWexford, PA, United States
    Full-time +1
    ALL ROADS LEAD TO THIS OPPORTUNITY.The journey to Valvoline Instant Oil Change (VIOC) is different for everyone.Our employees are students, recent grads, parents, veterans, career changers-who have...Show moreLast updated: 6 days ago
    • Promoted
    Customer Service Specialist - A.D. Starr (Seasonal)

    Customer Service Specialist - A.D. Starr (Seasonal)

    Dick's Sporting GoodsCoraopolis, PA, US
    Full-time
    Customer Service Specialist - A.At DICK'S SPORTING GOODS, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement by p...Show moreLast updated: 2 days ago