Administrative Assistant

Job Description

Job Description

Company Overview :

National Roofing, the largest roofing company in New Mexico, has been a trusted name in the industry for over 47 years. We prioritize the well-being and growth of our employees, offering a comprehensive benefits package and a supportive work environment where individuals can thrive both personally and professionally.

Join us and become part of a team that values excellence, integrity, and collaboration.

National Roofing is an Affirmative Action / Equal Opportunity Employer.

Position : Administrative Assistant

Employment Type : Full-Time, On-Site

Hours : Monday - Thursday 7 : 00 AM - 5 : 00 PM, Friday 8 : 00 AM - 12 : 00 PM

Salary Range : $18 - $21 per hour, depending on experience.

Job Purpose

The Customer Relations Coordinator provides direct clerical support to the Director of Sales and the Business Development Team.

Responsibilities

• Support the Director of Sales in all areas of the department.
• Efficiently handle phone calls, providing a professional and welcoming interface for customer interactions.
• Provide quality customer service.
• Compose and prepare correspondence, reports, and documents
• Identify and grow opportunities with existing and new customers.
• Enter customer information into the customer portal.
• Ensure data accuracy in orders and invoices.

Additional Duties :

Please note that this job description is not exhaustive and may evolve over time. The Marketing and Estimating Coordinator may be assigned additional responsibilities as needed.

Requirements & Skills :

• 1+ years' experience in customer service
• 1 - 2 years' related administrative experience providing support to an executive-level supervisor.
• 3-5 years’ experience in a similar position.
• Construction experience is a plus.
• Experience with the Microsoft Suite
• Strong communication skills.
• Must be extremely organized and have the ability to multi-task.
• Attention to detail and the ability to recognize discrepancies.
• Ability to work effectively both independently and in a team environment.
• Solicit, maintain, create, and foster relationships with other employees, vendors, etc.
• Positive work ethic.
• Valid driver’s license or reliable transportation.
• At least 18 years old
• Must be able to pass a pre-hire criminal background check & drug screening.

Why Join Us :

Comprehensive Benefits : Including Aflac, 401(k) plan, Life Insurance (we cover the first $10,000 for free), Health, Vision, & Dental (we cover more than 85% of employee only medical coverage).

Wellness Program : First Stop Health (free for employees who are enrolled in the company’s health insurance plan), Virtual Mental Health Counseling (free for all employees and family members), and a Financial Wellness Program with Nusenda.

Work-Life Balance : Parental Leave (6 weeks paid time off), Paid Holidays, Generous PTO policy for ALL employees, and Steady and Consistent Hours.

Opportunities for Growth : Tuition Assistance, Professional Development Opportunities, On the Job Training, Career Development, and Recognition and Rewards.

Competitive Salary : Rewarding your hard work and dedication.

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