Company : Atlanta Diamond Design - Johns Creek, GA
About Us :
We are an established, family-owned fine jewelry store in the heart of Johns Creek, with a multi-generational reputation for craftsmanship, trust, and exceptional customer relationships. We pride ourselves on creating a welcoming environment where clients feel like family and our work—from custom design to intricate repairs—is performed with the highest level of in-house expertise.
The Opportunity :
This is more than a sales position; it's an opportunity to build a career in the world of fine jewelry. We are looking for a dedicated and polished professional to become a trusted advisor to our clientele. In this pivotal role, you will have the unique chance to build lasting relationships, make a direct impact on our clients' most cherished moments, and become an integral part of our close-knit team's success.
Key Responsibilities :
- Serve as the first point of contact for all showroom visitors, providing a warm, professional, and luxurious experience.
- Guide clients through the sales process for our curated collection of fine jewelry.
- Manage the intake of jewelry repairs, accurately documenting client needs and providing estimates using our standardized pricing system.
- Operate our Point-of-Sale (POS) system for sales, returns, and client management.
- Maintain a pristine and inviting showroom appearance.
- Respond to client inquiries via phone and email with professionalism and care.
Who You Are (Our Ideal Candidate) :
You have proven experience in a retail or direct client-facing role. You are a "people person" through and through.You possess a warm, professional demeanor with a genuine passion for helping people celebrate life's important moments.You have excellent communication skills, both verbal and written, and a sharp eye for detail.You are tech-savvy and proficient with computers, including POS systems, MS Word, and professional email correspondence.You demonstrate a high level of integrity, reliability, and personal responsibility.Preferred (But Not Required) Qualifications :
2+ years of experience specifically in fine jewelry retail.A foundational understanding of the custom jewelry design process.What We Offer :
Competitive hourly wage ($18 - $24 / hr), commensurate with experience. Higher starting wages are reserved for candidates with direct fine jewelry sales experience.A Health Insurance contribution to help with your coverage.Paid Time Off (PTO) available to use in your first year.A consistent work-life balance, including holidays off and no late mall hours.A respectful, low-drama work environment where you are treated as a professional partner.A commitment to your professional growth, with potential to support GIA coursework for the right long-term team member.A generous employee discount.