Business Development Representative

Job Description

Job Description

ABOUT FAIRCHILD EQUIPMENT

Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We’ve grown from only an eight-person operation to over 325 employees. Now under the leadership of Gary Fairchild’s son, Chad Fairchild, Fairchild is all about possibilities for additional growth and expansion, while maintaining our operations as Family Owned.

COMPANY CULTURE

We know that in order for us to provide a dynamic and comprehensive customer experience, we need to have a team dedicated to industry experience, knowledge and customer service. We know our employees embrace our values and are driven to exceed expectations and we welcome the individual who shares those values. Come join our Fairchild Team!

Family Values – Healthy work / life balance promoting a winning and pleasant work environment. Follow the Golden Rule.

Safety Always – We are committed to safety at all times and in all places.

Customers for Life – Excellence in customer Service. If we don’t deliver, let us know, and we WILL fix it!

Employer of Choice – Happy and productive employees who outwork the competition.

Active in our Communities – Outstanding citizens in the market we serve.

ABOUT THE POSITION

Fairchild Equipment, one of the premier material handling dealerships in the Midwest, has an exciting opportunity for an ambitious individual who is driven to achieve results as a Business Development Representative out of our office in Menomonee Falls, Wisconsin. This position will work collaboratively with Sales and Marketing to ensure coordination, effective engagement and high-quality execution of lead generation and marketing initiatives. The Business Development Representative will report to the Marketing Manager.

The ideal candidate will have strong verbal, written and interpersonal communication skills and will be analytical and a creative problem-solver to identify and sell to customer needs. Fairchild Equipment prides itself on its Core Values and promoting its employees’ growth within the company and welcomes the individual who shares those values.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Manages, nurtures and tracks daily sales leads generated by our marketing efforts.
• Proactively calls prospective customers from leads to promote our products, services and capabilities.
• Develop rapport with potential and current customers.
• Drive pipeline growth by proactively identifying and connecting with new prospects, with a strong focus on phone-based outreach to initiate meaningful conversations and generate qualified leads.
• Support the sales team members with qualification of sales-related inquiries.
• Receive and distribute all incoming sales leads from marketing sources to the proper internal channels once qualified.
• Establish communication with decision makers or influencers to schedule introductory meetings for sales representatives.
• Support customer relationship management through phone and email communication to encourage repeat business and identify opportunities for cross-selling additional products and services.
• Record activity, notes and update record information utilizing the Customer Relationship Management (CRM) systems, HubSpot and Salesforce, ensuring data for current customers and prospects is accurate.
• Create, run and maintain reports for Sales and Marketing management teams.
• Assist Sales Representatives and Marketing by coordinating projects as needed.
• Provide CRM and other software usage assistance to personnel as requested.
• Design and implement new forms and documents as requested.
• Maintain a lead tracking report and understand the importance of Return on Investment (ROI) for marketing efforts.
• Provide departmental back-up as needed for incoming phone calls.
• Performs other administrative duties as needed in support of Sales and Marketing.
• Ability to take on additional duties and responsibilities as requested by the Marketing Manager.

QUALIFICATIONS / REQUIREMENTS :

EMPLOYEE BENEFITS INCLUDE :

PHYSICAL REQUIREMENTS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Stooping- bending body downward and forward by bending spine at the waist.

Balancing- maintaining body equilibrium.

The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and / or operation of machines (including inspection); using measurement devices; and / or assembly or fabrication of parts at distances close to the eyes.

The worker is subject environmental conditions : Activities occur inside.

Behaviors

Motivations

To take that next step in your career, and have an opportunity for additional growth, you will want to join our dynamic team. Fairchild Equipment, Inc. is recognized as the fastest growing company of its kind in the Midwest! Fairchild Equipment, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Apply now!