Certified / Registered Medical Assistant

Certified / Registered Medical Assistant

The Certified / Registered Medical Assistant (CMA / RMA) works as part of the Patient Care Team and assists the providers and staff in the provision of team based medical care. The CMA / RMA provides limited direct patient care services and performs specifically designated independent procedures. Under indirect supervision of the Licensed Practical Nurse (LPN), Registered Nurse (RN), or Director of Nursing (DON), the CMA / RMA plays a critical role in the delivery of quality, patient centered medical care within the context of a federally (HRSA) qualified community health center (FQHC). At sites where there is no LPN or RN, clinical supervision is provided by the provider.

Essential Duties and Responsibilities

Patient / Customer Relations :

• Communicates with patients in a courteous and professional manner in face-to-face encounters and via the telephone.
• Educates the patient and family member on the patient's diagnoses and health care self-management within scope of knowledge and authority.

Staff Relations / Team Building :

Clinical Duties :

Administrative Duties :

Performance Improvement Activities :

Safety / Infection Control Activities :

Competencies :

Other Functions :

Qualifications :

Physical Demand and Working Environment : Fast paced office setting with travel to other offices often. Lifting and / or exerting force up to 20 pounds occasionally, with frequently moving of objects. Work requires speaking, sitting, bending, walking, standing for long periods of time, hearing, stooping, kneeling, and repetitive motion with certain activities. Up to 10 hours of constant computer usage. OSHA high risk position.

EOE / M / F / V / D