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Sr Director Product Management

Sr Director Product Management

DexComDurham, NC, US
1 day ago
Job type
  • Full-time
Job description

Senior Director, Product Management End-to-End Experience

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream : To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started : Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Join Dexcom's Product Management, End-to-End Experience Team Shaping the Future of Connected Health

Dexcom's Product Management, End-to-End Experience Team is redefining how diabetes care is delivered, making it more connected, cohesive, and outcome-driven. We're building intelligent experience layers that guide patients, providers, and partners through seamless journeysfrom onboarding and engagement to long-term adherence and health impact. Our platforms and integrations empower users, streamline workflows, and create scalable solutions across the healthcare ecosystem.

We believe that great care doesn't stop at the productit's about the full experience. The Product Management End-to-End Experience Team partner closely with the Customer Experience (CX), Market Research and Customer Insights teams, who provide valuable insights and highlight opportunities for improvement. While these teams help inform and guide strategic direction, the Senior Director, Product Management End-to-End Experience is responsible for defining priorities and making decisions about which opportunities to pursue, balancing impact, return on investment, technology, and speed to market.

If you're ready to lead at the intersection of product innovation, experience strategy, and ecosystem thinking, we'd love to meet you.

Where you come in :

You lead Dexcom's horizontal experience strategy across patient, provider, partner and payor journeys.

You manage and mentor Group Product Managers (GPMs), ensuring they act as single-threaded owners of their respective experiences.

You ensure experience threads tie together into a unified Dexcom ecosystem.

You guide service design blueprints and experience-level investment decisions.

You partner across the organization to translate experience requirements into vertical product roadmaps.

You collaborate with CX and Customer Insights teams to leverage their expertise in surfacing opportunities and guiding strategy, but you own the decision-making for prioritization and execution.

You develop and maintain Dexcom's end-to-end experience frameworks and blueprints.

You define and drive measurable outcomes at the moments that matter across all journeys.

You lead cross-functional pods to address friction points and deliver value.

You represent the experience perspective in executive and governance forums.

You work closely with IT, R&D, product teams, technical support, and other functions across Dexcom to inform platform decisions, ensuring technology choices are driven by customer needs and experience goals.

What makes you successful :

You are a strategic, systems-oriented product leader who thrives at the intersection of digital innovation, care delivery, and partnership development.

You have strong product management fundamentals and know how to take a digital product from concept to scale, with users, data, and business value in mind.

You are excited to work across internal teams and external partners to deliver seamless experiences that bridge technology, clinical workflows, and business operations.

You can navigate complexity across regulatory rules, operational needs, and user expectations, simplifying where possible, structuring where necessary.

You think in systems : you understand how people, platforms, policies, and processes all fit together, and you design with the full picture and future impact in mind.

You thrive in a mission-driven environment and bring curiosity, creativity, and empathy to solving high-impact healthcare problems.

You are energized by growth : launching new solutions, experimenting with partnerships, measuring impact, and continuously improving.

What you'll get :

A front row seat to life changing CGM technology.

A full and comprehensive benefits program.

Growth opportunities on a global scale.

Access to career development through in-house learning programs and / or qualified tuition reimbursement.

An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required : 25 to 50%

Experience and Education Requirements :

Typically requires a Bachelor's degree with 17+ years of industry experience

13+ years of successful leadership

Flex Workplace : Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles / 120km).

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Sr Director Product Management • Durham, NC, US

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