Brand Ambassador-Part-timeMcLean, VA

Brand Ambassador-Part-time

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The Role

Welcome guests, resolve general inquiries, and schedule test drives

Quality lead capture in CRM (Salesforce) inputs for customer interactions and outreach

Customer Assessment : Ask questions to understand budget, preferences, timeline

Listen to customer needs to recommend suitable vehicles and collects required customer information

Refer high-potential leads to Sales Specialists

Ensure all guests are directed to the most appropriate point of contact

Develop deep knowledge of Lucid brand, vehicles, and services

Stimulate customer consideration, explaining features, specifications, pricing of all models

Provide backend (i.e., non-customer-facing) operational support to ensure completion of order paperwork and clarity on order / vehicle status

Facilities Management : Ensure food and beverage replenishment from existing inventory and reporting of maintenance requests

Support Studio Manager in execution of Retail Ops. playbook (i.e. opening / closing checklist)

Ensure test drive and showcase vehicle readiness (cleaning, charging)

Assist with daily operations as needed

Up to 30 hours per week, weekend and evening availability required, Schedule either 11am- 6pm, 12pm- 7pm, or 1pm-close.

You Bring

Exceptional people skills, communication is key!

Ability to deliver an outstanding customer journey for guests entering the Studio

Experience in customer facing industry (food service, retail, hospitality etc)

Patience and professionalism

Comfortable operating in ambiguous retail environment

Passion for EV industry and building the Lucid brand

Minimum Requirements

Flexible availability including extended holiday mall hours, holidays and weekends

18 years old minimum

High School diploma / GED required

Prior experience with CRM tool such as Salesforce highly preferred

Authorized to work in the USA (visas sponsorship not available)

Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.

Where permitted by law, successful completion of a drug test and background check including, but not limited to, criminal records are a condition of employment for Lucid sales centers

Valid driver's license with no suspensions within the past year

Ability to obtain appropriate state licensing, where applicable

At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.