Community Relations Supervisor – Alexandria, LA
Acadian Ambulance is seeking a Community Relations Supervisor (CRS). The CRS maintains and grows market share by establishing and building relationships with other healthcare providers, elected officials, and civic leaders. The selected individual will also manage PST patients and represent the company at community functions.
Job Responsibilities
- Call on nursing homes and hospitals to establish relationships and solicit business; handle all questions and needs of this client base.
- Assist Regional VP's with public inquiries.
- Manage all PST patient's (dialysis, radiology, etc.), including assessments and documentation.
- Attend community functions and events to represent the company.
- Participate in NHA functions, conventions, and conferences.
- Work with Regional VP's and management team to establish and maintain relationships with elected officials and attend municipal and parish meetings.
- Assist with development of marketing plans for all product lines.
- Help develop contracts with local facilities and healthcare systems.
- Participate in Chambers of Commerce and other civic organizations.
- Assist with media relations.
- Collaborate with operations, ATAC, and dispatch to create and refine processes that enhance the customer experience and increase revenue.
- Collaborate with operations and leadership to develop and deliver reporting required by customers.
Positions Skills / Qualifications
High School Diploma or GED required.National and / or State certification as an Emergency Medical Technician or Paramedic preferred; 2 years experience preferred.Current American Heart Association BCLS instructor or ability to obtain.Healthcare Marketing and / or Customer service experience – 2 years experience preferred.Excellent interpersonal and communication skills.Experience with Microsoft Office or Google equivalent preferred.Interpersonal Requirements
Maintain social, ethical and organizational norms.Develop a sense of ownership of job tasks and results.Sense of urgency for all work performed.Ability to work under pressure of meeting strict deadlines.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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