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Intake Coordinator - Sunnyvale, CA

Intake Coordinator - Sunnyvale, CA

TELUS DigitalPalo Alto, CA, United States
19 hours ago
Job type
  • Full-time
Job description

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Position Details

  • Location : Sunnyvale, CA (onsite)
  • Schedule : Mon Fri, business core hours
  • Status : Full-time, Temporary
  • Start date : ASAP
  • Duration : 3 months
  • Rate : $25.00 per hour

TELUS Digital is seeking a temporary Intake Coordinator who will interact directly with participants upon their arrival onsite and manage participant intake. The role reports to the Site Manager, with training provided before data collection begins.

Responsibilities

  • Welcome and register research participants at the job location.
  • Monitor and support participants during their time onsite.
  • Track participant schedules, appointment arrivals, and research completion.
  • Identify and resolve logistical questions and challenges.
  • Ensure accurate data collection during registration.
  • Check out participants and provide payment information.
  • Requirements

  • Availability to work the requested schedule.
  • Excellent customer service attitude and demeanor.
  • Experience in customer service, reception, scheduling, and administrative tasks.
  • Ability to work with diverse populations in a customer service setting.
  • Highly organized, self-driven, and able to work independently.
  • Proficiency with Google Workspace (Sheets, Docs, Gmail).
  • Ability to work in a secure and confidential environment.
  • Company Values

    At TELUS Digital, we value change, growth, teamwork, and innovation. We are committed to diversity and equitable access to employment opportunities.

    Additional Information

    We do not ask for monetary deposits or banking information during the application process. Be cautious of fraudulent communications and report any suspicious activity to our Talent Acquisition Team at TINA_TalentAcquisition@.

    About TELUS Digital

    We enable customer experience innovation through teamwork, agile thinking, and a caring culture. As part of TELUS Corporation, we provide contact center and BPO solutions globally, ensuring secure, value-based, and skilled service delivery.

    Equal Opportunity Statement

    We are proud to be an equal opportunity employer, promoting diversity and inclusion in our workplace.

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    Intake Coordinator • Palo Alto, CA, United States

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