Job Description
Job Description
Job Summary :
Garden State Laboratories, Inc. is seeking a highly organized and detail-oriented individual to join our team as our Accounts Receivable Coordinator. This is a full-time (37.5 hours per week) exempt supervisory role. The Coordinator will lead the Accounts Receivable function, ensuring the accurate, timely, and secure processing of customer invoices and payments while providing excellent customer service.
Coordinator Responsibilities :
- Oversees the daily workflow of the department.
- Provide constructive and timely performance evaluations.
- Excellent organizational skills and the ability to prioritize tasks in a fast-paced environment.
- Identify and implement improvements to billing, collection, and payment application processes.
Duties / Responsibilities :
Invoicing and Processing : Ensure all customer billings and receivables are processed accurately and in a timely manner.Payment Application : Securely and accurately process all incoming payments, including daily check deposits, recording necessary details, and applying electronic (ACH) transfers to the correct customer accounts within the billing system.Discrepancy Resolution : Promptly research and resolve payment and billing discrepancies, short-payments, and customer disputes.Customer Communication : Serve as a key point of contact for customer billing inquiries, effectively communicating via phone and email.Account Management : Maintain accurate and up-to-date customer account information and records within the billing system.Reporting & Analysis : Generate accurate financial reports and analyses, including cash forecasting, sales statistics, and monthly net sales reports, providing critical data to management.Collections : Oversee the collections process, including escalating accounts and coordinating with management regarding necessary legal action for non-payment.Administrative Support : Ensure all administrative duties related to A / R are completed, including filing, data entry, and supporting light bookkeeping tasks.Required Skills / Abilities :
Acute focus on accuracy and precision in all recording and data entry tasks.Excellent interpersonal and customer service skills.Excellent time management skills with a proven ability to meet deadlines.Strong analytical and problem-solving skills.Proven strong supervisory and leadership skills, with the ability to motivate and manage a team effectively.Proficient with Microsoft Office Suite.Ability to work independently and with others.AccountEdge experience is preferred but not required.Education and Experience :
Associate’s degree in Business or equivalent required; Bachelor’s degree in related field preferred.At least three years of related experience is preferred.