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EOS IT Solutions is hiring : Lead Audio Visual Field Technician in Atlanta

EOS IT Solutions is hiring : Lead Audio Visual Field Technician in Atlanta

MediabistroAtlanta, GA, United States
30+ days ago
Job type
  • Full-time
Job description

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO : As a Lead AV Installation Technician , you will oversee the deployment and maintenance of AV and TelePresence technologies across client sites. You will lead installation teams, ensure optimal system performance, and act as a technical escalation point while maintaining high standards of service delivery.

KEY RESPONSIBILITIES :

  • Lead the installation and de-installation of AV / TelePresence products.
  • Supervise and guide AV Technicians during installation projects.
  • Configure endpoints and infrastructure.
  • Conduct room audits to ensure optimal technology performance.
  • Perform preventative maintenance and readiness checks.
  • Identify and resolve equipment failures with effective solutions.
  • Complete post-installation assessments and user acceptance testing.
  • Install software upgrades and manage break / fix and RMA requests.
  • Act as a technical escalation point for ongoing faults.
  • Interface with clients on-site in alignment with service level agreements.
  • Provide project reporting and updates to management.
  • Document hardware failures and supervise rack building processes.
  • Travel nationally to customer sites as required.

ESSENTIAL CRITERIA :

  • Proven experience leading AV Technician or Engineering teams.
  • Hands-on experience terminating, configuring, and programming AV equipment (Extron, Cisco, Crestron, AMX).
  • Ability to read and interpret technical plans and perform necessary configurations.
  • Experience with AV / VC integrations.
  • Agile mindset with a strong sense of urgency.
  • High responsiveness, efficiency, and professionalism in customer interactions.
  • Strong problem-solving mindset and technical curiosity.
  • Ability to thrive in fast-paced, high-pressure environments.
  • Commitment to continuous technical development.
  • Willingness and eligibility to travel and work globally.
  • Reliable and capable of working independently and collaboratively.
  • Excellent organizational and time management skills.
  • Strong written and verbal communication skills.
  • Critical thinking and adaptability to changing work conditions.
  • Motivated team player.

    • DESIRABLE CRITERIA :

  • Technical proficiency in :
  • Control Systems : Crestron, AMX, Extron
  • Audio Systems : BIAMP, QSC, Polycom
  • Video Systems : Cisco, Polycom

    • EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

    The pay range for this job is $75,000—$100,000 USD.

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    It Lead • Atlanta, GA, United States