Strategic Inside Accounts Coordinator

Strategic Inside Accounts Coordinator

Location : Birmingham, AL

Job type : Full time

What You'll Do

This position drives and supports selling efforts to key customers by performing the following duties :

• Manage key accounts portfolio by establishing strong, long term customer relationships, analyzing customer-specific situations and data, and leveraging product knowledge to generate solutions.
• Achieve assigned strategic account objectives including growth of revenue and margin. Monitor and assess sales performance metrics on assigned accounts.
• Communicate regularly and proactively with major customers and account managers to solicit orders, respond to questions and Requests for Quote (RFQ's), convey Irby capabilities, and determine competitive price levels.
• Act as the liaison between key customers and internal stakeholders, including branch and regional management, internal specialist teams, and outside salesforce.
• Exercise judgment within Crawford practices and procedures to suggest solutions and innovative ideas to meet customer needs.
• Handles difficulties with customers and vendors with diplomacy and seeks assistance when needed.
• Establish relationships with key vendors and purchasing teams to aid the securing of materials.
• Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Utilizes expertise of company and / or customer pricing and order entry systems to provide quotations, terms, and delivery arrangements for materials.
• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.

What You Bring

What We Offer You

We offer great family-friendly benefits to full-time associates :

Ready to join the fun? Apply today and become part of the Crawford Crew where we work hard, laugh often, and always have a spark to share!

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and / or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com. EEO is the Law. Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision. Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.