Palo Alto, CA (Hybrid - 2 days / week in office)
Reports to : Director Data Science + Analytics
About Midi Health :
Midi Health is the fastest-growing virtual clinic focused exclusively on women's midlife health. We deliver insurance-covered care for women navigating perimenopause, menopause, and other hormone-related health challenges. Our care model combines clinical expertise with technology to improve access, outcomes, and quality of life for millions of women.
We've raised backing from top-tier investors and are scaling rapidly, now caring for hundreds of thousands of patients across the U.S. If you're energized by building in a fast-growth, mission-driven environment, we'd love to meet you!
About the Role :
We're looking for a Data Analyst who thrives at the intersection of product development and business operations. In this role, you'll be the analytical backbone for critical business decisions while partnering with product teams to measure, experiment, and optimize our platform. You'll own key performance indicators end-to-end-from definition and measurement to insight generation and stakeholder communication-ensuring our teams have the data they need to make confident decisions.
This role requires someone who can seamlessly shift between deep-dive operational analysis and product experimentation, translating complex data into clear narratives that drive action. You'll collaborate extensively across functions-partnering with operations leaders on capacity planning, with product managers on feature prioritization, and with cross-functional teams to understand the complete patient and provider journey.
What You'll Do :
Business Analytics & Operational Insights
- Own and monitor core business KPIs related to provider capacity, utilization, and productivity
- Conduct root cause analysis on operational challenges including wait times, geographic and network coverage gaps, and capacity constraints
- Analyze provider performance patterns across different cohorts (tenure, employment type, specialties) to identify optimization opportunities
- Evaluate operational processes and their impact on key outcomes such as patient retention, provider efficiency, and revenue generation
- Build dashboards and reporting infrastructure that enable stakeholders to self-serve and monitor business health
- Synthesize qualitative feedback (patient reviews, satisfaction surveys) with quantitative metrics to provide holistic performance views
Product Analytics & Experimentation
Design, analyze, and communicate results from A / B tests and product experimentsMeasure feature adoption, usage patterns, and downstream impact on user behavior and business outcomesConduct impact sizing analysis to help product teams prioritize roadmap initiativesBuild conversion funnels and identify friction points in user journeysTrack product health metrics and flag anomalies or opportunities for improvementPartner with product managers to define success metrics for new features and initiativesCross-Functional Partnership & Communication
Act as a trusted analytical partner to business and product leaders, translating ambiguous questions into structured analysesPresent findings and recommendations to stakeholders at all levels, from individual contributors to executivesCollaborate with data scientists and analysts on larger analytical initiativesWork across teams to ensure consistent metric definitions and shared understanding of performanceProactively surface insights and opportunities based on data patterns you observeWhat You Bring : Technical Skills
SQL mastery : Complex queries, data modeling, and the ability to navigate large datasets efficientlyData visualization : Proficiency in creating clear, actionable dashboards and reports (Looker, Tableau, Mode, or similar)Spreadsheet expertise : Advanced Excel / Google Sheets skills for ad-hoc analysis and modelingStatistical foundation : Understanding of A / B testing, statistical significance, confidence intervals, and common pitfallsAnalytics tools : Experience with product analytics platforms (Amplitude, Mixpanel, or similar) is a plusPython / R knowledge : Basic scripting ability is preferred but not requiredAnalytical Capabilities
Business acumen : Natural curiosity about how businesses operate and what drives performanceProblem structuring : Ability to take vague questions and break them down into answerable analytical componentsPattern recognition : Skilled at identifying trends, anomalies, and causal relationships in dataQuantitative rigor : Attention to detail and commitment to analytical accuracyImpact-oriented thinking : Focus on insights that drive decisions, not just interesting findingsOwnership & Collaboration
KPI ownership : Experience defining, tracking, and owning key metrics with accountability for accuracy and actionabilityStakeholder management : Proven ability to build trust with cross-functional partners and manage competing prioritiesSelf-direction : Comfortable with ambiguity and able to scope and execute projects independentlyCommunication excellence : Clear written and verbal communication tailored to audience, from technical peers to executivesCollaborative mindset : Genuine enjoyment of working across teams and functions to drive collective successExperience :
4-6 years of experience in analytics roles (business analytics, product analytics, or related fields)Background in high-growth startups, tech companies, or healthcare is a plusExperience supporting both operational and product teams is preferredDemonstrated progression in scope and impact across previous rolesWhat Makes This Role Special :
Dual impact : Shape both day-to-day operations and long-term product strategyHigh visibility : Your analyses will directly inform leadership decisionsCollaborative environment : Work closely with talented data scientists, product managers, and business leadersOwnership : Be the go-to person for critical metrics and analyses that matterDiverse problems : Every week brings different analytical challenges across the businessLearning opportunity : Gain exposure to both business operations and product developmentWhat Success Looks Like :
Stakeholders trust your analyses and actively seek your input on decisionsKPIs you own are clearly defined, accurately measured, and well-understood across the organizationYour insights lead to measurable improvements in operations or product outcomesProduct experiments you design produce clear, actionable learningsYou proactively identify opportunities before stakeholders ask the questionCross-functional partners view you as an essential collaboratorInterview Process :
Recruiter Screen- 30-45 mins
Hiring Manager Screen- 45 mins
Technical Screen- 1hr
Panel Interviews- 2-3 hours + Lunch in Office in Palo Alto
At this time, Midi is unable to provide visa sponsorship . Candidates must be authorized to work in the U.S. without current or future sponsorship needs.
The Salary range for this role will depend on experience.Midi pays a competitive base salary, plus equity and benefits.
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Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com .
Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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