Service Initiative Manager

Service Initiative Manager

DIS is seeking a strategic and driven Service Initiative Manager to lead the continued evolution and growth of one of our flagship service-focused software solutions. This role is ideal for a business-minded product or initiative leader with a passion for customer success, operational efficiency, and long-term product strategy.

You will be responsible for guiding the modernization of the product, working cross-functionally to evaluate and enhance its value proposition, and identifying opportunities to broaden its impact across our dealership network. This includes supporting product re-platforming efforts, exploring how technologies like AI can drive workflow improvements, and working closely with Sales, Support, and Product teams to ensure the solution delivers measurable results.

This is a long-term strategic initiative with strong executive support, offering the opportunity to shape the future of service workflows across industries DIS supports. The ideal candidate brings a mix of product thinking, operational insight, and customer empathy along with a strong ability to lead cross-functional efforts from concept to execution.

Key Responsibilities :

Product Modernization & Re-platforming

• Partner with Product and Engineering teams to guide the modernization and re-platforming of the service solution
• Ensure enhancements align with long-term business strategy and real-world service workflows
• Prioritize investment areas such as performance, usability, reliability, and system integration

Market Strategy & Value Expansion

AI Integration & Innovation

Cross-functional Leadership & Execution

Customer Engagement & Insight Gathering

Required Experience :

Preferred Qualifications :

Skills & Traits :

Why Join DIS?

Exempt

The estimated base salary range for this role in the United States is $120,000.00 - $180,000.00 per year. For compliance with local legislation, and to provide greater transparency to applicants, we share salary ranges on all job postings regardless of the desired hiring location or whether the position is remote. The posted range is an estimate and reflects many factors which are subject to change. Final offer amounts may vary from the amounts listed above, based upon geographic location, candidate experience and expertise, and other relevant factors.

This role will also be eligible for participation in a Company profit sharing bonus plan. Plan details will be provided to you upon hire.

Full time employees will also be eligible for enrollment in a wide range of choices of benefits, including medical, dental, vision, basic life insurance, short / long term disability, 401(k) participation (with company match).

The Company provides a minimum of 10 days of vacation for new employees, sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.

We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law. Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at Perseus_HR@constellationhbs.com.

NOTE : If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.