Manager, Account Management

Manager, Account Management

We are looking for an ambitious and motivated professional to step into the Manager, Account Management role. This position blends leadership, strategic account management, and hands-on sales expertise. You will oversee a team of Enterprise Account Managers. Your role is pivotal in coaching, mentoring, and driving the team toward achieving ambitious sales and customer retention goals.

Reporting directly to the Director of Account Management, you will play a crucial role in developing talent, fostering client relationships, and implementing strategic initiatives that enhance overall business growth.

What will you be doing?

• Leadership & Team Development
• Act as the leader of the Account Management team, ensuring their success in achieving targets.
• Conduct weekly 1 : 1s to track individual progress and provide personalized coaching.
• Set up monthly development objectives to foster professional growth.
• Develop and implement training programs to upskill the team and enhance performance.
• Provide continuous mentorship and feedback, creating a high-performance culture.
• Identify team training needs and onboard new sales professionals.
• Client Relationship Management
• Cultivate deep and meaningful relationships with key clients.
• Advocate for the TravelPerk value proposition, ensuring strong adoption and customer satisfaction.
• Act as a trusted advisor to clients, identifying opportunities for improvement and offering tailored solutions.
• Drive customer adoption, retention, renewals, and account expansion through proactive engagement.
• Sales & Growth Strategy
• Identify strategic account growth opportunities using data-driven insights.
• Collaborate with cross-functional teams to align sales strategies with market trends.
• Find creative solutions to optimize revenue generation across the team.
• Operational & Strategic Execution
• Track team performance against KPIs and take necessary actions for improvement.
• Analyze sales data to identify market trends, challenges, and areas of opportunity.
• Stay updated on industry trends and emerging travel technologies to maintain a competitive edge.
• Contribute to the continuous improvement of internal processes and account management strategies.

What will you need to succeed?

What do we offer?

Compensation and Benefits :

Compensation for this role is a combination of salary, commissions, and stock options. The OTE is expected to be between $141,000 - $160,000. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.

How We Work

Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.

At TravelPerk, we prioritize experience and potential over academic qualifications for this role. Talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base, and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.

Protect Yourself from Recruitment Scams

All official communication from TravelPerk will always come from email addresses ending in @travelperk.com or @externaltravelperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from TravelPerk that seems suspicious, please do not respond. Forward it to security@travelperk.com and we'll confirm whether it's legitimate.