Parking Services Officer / Accident Investigator

Parking Services Officer / Accident Investigator

The City of Laguna Beach is excited to announce that we are accepting applications for the position of Parking Services Officer / Accident Investigator. Under supervision, the Parking Services Officer / Accident Investigator will patrol an assigned area of the City to enforce laws and ordinances related to the parking of motor vehicles; respond to a variety of traffic collisions to assist with investigating and taking accident reports; assists with traffic control; and performs related work as may be required. This position reports to the Neighborhood Enhancement Team Supervisor.

This position requires to work a shift schedule which includes weekends, holidays and evening hours based on department need.

What you'll be great at :

• Courteous and helpful customer service techniques
• Effective communication skills
• Conflict resolution skills and techniques
• Self-management abilities
• Understanding of laws and ordinances
• Ability to maintain positive public relations
• Initiative and tact in problem-solving

Qualifications

Any combination of education and experience demonstrating the ability to effectively and successfully perform the duties of the position is considered qualifying. A typical combination is as follows :

Education : Graduation from high school or the equivalent is required. College coursework in criminal justice, administration of justice, or a related field is preferred. Requires the ability to take POST certified technical courses in traffic collision investigations.

Experience : Two years of experience in a law enforcement agency with one year of strong public contact work experience is required. Any direct experience, training or coursework related to the field of parking enforcement and traffic accident investigation is highly desirable.

License / Certificate Requirements : Due to the performance of field duties which require the operation of a City vehicle, a valid California Driver's license and an acceptable driving record are required. A POST PC 832 Certificate will be required prior to the passing of the probationary period. A current POST PC 832 certificate or a POST Basic Academy certificate will satisfy the PC 832 requirement.

Supplemental Information

Application / Selection Process : All interested applicants must submit a completed online city application. Applications will be accepted on a continuous basis, with the next review date to be determined, if needed. The selection process will include a Structured Panel Interview. Those recommended for further evaluation will undergo a department interview with City staff. Based on the Department's needs, the selection process listed may be modified. Candidates will be notified via e-mail of any changes in the selection process.

Pre-employment Process : Prospective candidates must successfully pass a police background check (including a polygraph examination), fingerprint check with the Department of Justice (with no prior felony convictions), a pre-placement physical, and a psychological exam.

Physical, Mental and Environmental Working Conditions : This position requires intermittent or frequent walking and operating an assigned vehicle on city streets, including, sitting in and getting out of assigned vehicle for several hours during a shift. Walking is performed on moderate to steep hills, uneven terrain, hard surfaces, and up and down curbs. At times, the position will require standing in a stationary location for long periods of time to direct traffic. An incumbent must be able to see and hear in normal range with or without corrective devices, must be able to communicate effectively verbally and in writing and safely stoop, twist, reach, bend and lift up to 25 pounds in weight. The operation of a hand-held computerized citation device requires finger, wrist, and hand strength and dexterity. Work is performed in a variety of environmental conditions with exposure to outdoor temperature variations noise and vehicle exhaust. Tasks may be performed in inclement weather and at times will include working late evening hours.

Why work for Laguna Beach : Laguna Beach is a beautiful coastal city located in Orange County, California, with a vibrant art scene and cultural events. We offer competitive compensation and benefits packages, including City paid health insurance for employees, retirement plans, and paid time off. The City has a strong commitment to its employees, providing opportunities for professional growth and development through training and education programs.

The Department : The Police Department is organized into two divisions, Support Services and Field / Investigative Services, and provides general law enforcement services, including animal control.

Equal Opportunity Employer : The City of Laguna Beach is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation. EEO / ADA.