Position Overview
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
Key Job Responsibilities
Equipment Operation
• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
Customer Service
• Strives to exceed the expectations and needs of internal and external customers.
• Maintains a positive relationship with all clients through effective communication.
• Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
• Monitors events and checks in on customers throughout the day.
• Understands and fosters the hotel/client relationship.
Technical Ability
• Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
• Handles equipment challenges and changes in a timely and professional manner.
Systems Knowledge
• Understands company processes, follows procedures and completes systems entry and paperwork accurately.
• Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
• Increases revenue by utilizing floor up-selling techniques.
• Works with clients to finalize invoices.
• Completes order entries in Navigator, as needed.
Job Qualifications
• High School Diploma required. Associate’s degree is preferred.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio visual experience or equivalent in educational environment is preferred.
• A valid driver’s license is required for team members that may operate Company vehicles.
• Additional DOT requirement may need to be met if applicable.
Competencies
• Ownership
• Hospitality
•Professionalism
•Responsiveness
• Safety Conscious
• Action Oriented
• Tech Savvy
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Event Technician, Audio Visual - Westin Denver International Airport • Denver, CO
Perform tasks related to traffic control operations related to the parking lots, usually during events.Responsible for implementing traffic control operations and ensuring the signs and pay station...Show more
Fusion Medical Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Denver, CO.Shift: Inquire Start Date: 05/04/2026 Duration: 13 weeks Pay: $2709 / Week.Fusion Medical S...Show more
The Hudson Stonegate Team is seeking a licensed Showing Assistant to provide high-level support for a top-producing agent in the Denver Metro area.This position is designed for a motivated, profess...Show more
Second In Command Citation Xls/Xls+ Full Time Denver, Co.Jet Linx is seeking qualified pilot in command candidates for our midsize jet aircraft for part 91 and 135 flight operations.It is expected ...Show more
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests.Deliver friendly customer service...Show more
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand.Start making your own luck today!.Applicants must be at least 18 years of age ...Show more
The purpose of the Retail Merchandising & Display Technician is to conduct break-fix, installation, and ad-hoc maintenance work, in addition to general merchandising tasks.This role focuses on inst...Show more
The award-winning Mission Yogurt is looking for Team Members to join our team at Tocabe, at the Denver Airport! Tocabe is a Denver-based, award-winning restaurant honoring Native and Indigenous cui...Show more
Description: Job Title: Avionics Technician lll.Location: Englewood, CO - $1000 relocation bonus available**.Keyword's: #Englewoodjobs; #Avionicsjobs.Must be able to obtain a Secret Clearance.As an...Show more
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment.Annually, we host more than 160 million guests, promote more than 10,000 shows and present more t...Show more
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Job Title: Concert & Event Ru...Show more
Support the operation to deliver Superior Guest Service by performing duties which includes: completing guest transactions, assisting with food preparation and cooking, and cleaning.Adhere to compa...Show more
At Sierra Space, we build the missions and systems that keep our world secure in the domain above Earth.Sierra Space team members share a spirit of innovation and collaboration and a belief that we...Show more
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement...Show more
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests.Deliver friendly customer service...Show more
Be part of building something-this role offers the opportunity to manage a high-quality lighting installation team.Take ownership of outdoor lighting projects where your leadership directly shapes ...Show more
The Assistant Project Manager (APM) will assist project managers with projects of varying complexity and/or manage less complex project scopes.They will coordinate with other project team functions...Show more
This is a general posting that will serve for multiple part-time, non-benefitted game day/event positions with Technical Services.Should we be interested in pursuing your application, we will conta...Show more
