Manager, Fleet Safety ERO and ERP

Manager, Fleet Safety, ERO, ERP

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. We're looking for an experienced Manager, Fleet Safety, ERO, ERP to fill this role. You'll be responsible for leading the development, implementation, and continuous improvement of ship-specific Emergency Response Plans (ERPs), Emergency Duty Instructions (EDIs), and related safety documentation across the Holland America Line (HAL) and Seabourn Cruise Line (SBN) fleets.

This role manages ERP databases and tools such as SkillGrader and EZ Master to track crew proficiency, identify training gaps, and drive targeted interventions. It designs and oversees shipboard emergency training programs, collaborating with Training Officers to ensure consistency, compliance, and effectiveness. The position also maintains Evacuation Plans, assignment files, and Emergency Towing Booklets, ensuring alignment with international regulations and operational changes. As a key contributor to audit readiness and corporate emergency management initiatives, you'll support internal and external audits and represent the Fleet Safety team in EMR working groups.

Operating with a high degree of autonomy, the role requires strong analytical, project leadership, and cross-functional collaboration skills to uphold safety standards and regulatory compliance fleet-wide.

Responsibilities

Emergency Duty Instruction (EDI) Leadership

• Lead the end-to-end development, implementation, and continuous refinement of Emergency Duty Instructions (EDIs) across the Holland America Line and Seabourn Cruise Line fleets.
• Collaborate with shipboard and shoreside leadership to ensure EDIs are operationally relevant and aligned with evolving international maritime regulations.
• Maintain consistency across vessels while allowing for customization based on ship-specific configurations.
• Regularly update documentation to reflect organizational changes, regulatory updates, and lessons learned from drills or real-world incidents.
• Ensure EDIs are accessible, clearly communicated, and integrated into shipboard emergency training programs.
• Provide guidance during audits and inspections to demonstrate procedural integrity and compliance.
• Support cross-functional initiatives that enhance emergency readiness through improved documentation standards.
• Champion a proactive approach to safety by embedding EDI best practices into fleet-wide operations.

Emergency Training Program Oversight and Development

Crew Proficiency & SkillGrader System Management

Evacuation Planning & Assignment File Governance

Audit Readiness & Regulatory Compliance

Requirements

What You Can Expect

Our CultureStronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any