Business Services Manager, Senior
Salary may be negotiable within the above range, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment will be open for a minimum of five (5) business days and will remain open until 11 : 59 p.m. (PST) on Tuesday, November 4, 2025. Qualified applicants are encouraged to apply immediately. This recruitment will establish an open eligible list to fill current and future Business Services Manager, Senior vacancies within Child Support Services.
Child Support Services (CSS) is an award-winning, forward-thinking agency of over 312 professionals, dedicated to helping parents financially support their children. The core mission is assisting parents in establishing paternity, establishing financial and medical child support orders, and facilitating the payment of that support through various means, including court action. Under the direction of the Department Director, CSS delivers human services to the community based on a balanced approach emphasizing customers, staff, business efficiencies, and performance. CSS also works in close partnership with the Orange County Superior Court, California Department of Child Support Services, and other local child support agencies throughout California.
The key job duties for the Business Services Manager, Senior include, but are not limited to the following :
The ideal candidate will possess a minimum five (5) years of professional experience directly related to the competencies and attributes listed below and at least two (2) years of direct supervisory experience.
Professional & Technical Expertise :
Critical Thinking | Innovative Problem Solving :
Leadership & Team Development :
Communication & Relationship Building :
Strategic Planning & Operational Execution :
Minimum Qualifications : Click here to learn more about the Minimum Qualifications for the Business Services Manager, Senior classification as well as the physical & mental requirements and the environmental conditions. Special Requirements : Must pass a background investigation to the satisfaction of the Department of Child Support Services.
Recruitment Process : Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Application Screening (Refer / Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step.
Application Appraisal Panel (AAP) | Application Review (Weighted 100%) An Appraisal Panel of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Based on the Department's needs, the selection procedure listed above may be modified. All applicants will be notified of any changes in the selection procedure.
Eligible List Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Please note : The information you provide on your application and / or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.
Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click (Download PDF reader) to review the policy.
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE : User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam / junk folders, and / or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com. For specific information pertaining to this recruitment, contact Cindy Mora at cindy.mora@ssa.ocgov.com or (714) 245-6265.
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Senior Service Manager • Santa Ana, CA, US