Call Center Representative - Move Consultant

Job Description

Job Description

Our designated “Customer Success Experts” work in a fast-paced, ever-evolving relationship-based sales environment with an uncapped commission package, along with a base hourly pay. Top agents are earning $50k+ per year, plus profit share and an exceptional benefits package.

What you will be responsible for :

• Competitively pursuing and consistently exceeding key performance metrics through both outbound and inbound call campaigns.
• Living our core values through each and every interaction with teammates, customers and drivers.
• Owning the company’s relationship with customers, which includes : problem-solving, ensuring retention, and customer satisfaction.
• Effectively leveraging our CRM to nurture leads generated from warm phone and web, booking requested services, and expanding customer profiles with upsell services via phone, text, and email.
• Contributing to and collaborating with a team of people to reach professional and organizational goals.
• Maintaining status as an expert through continuous development in both professional and personal realms.
• Bilingual in English / Spanish is desirable but not required.

This position is suited for a candidate with :

What’s in it for me?

Things to consider :

Next steps :

Our hiring process has been designed to look for a match for both the candidate and the company. Throughout the process, you will speak with current employees at multiple levels, participate in short initial assessments and complete a background check. We make large investments in our team to retain the best. As we expand nationally, we want to elevate the profile for this position. We are looking for candidates that are capable and excited about opportunities for growth and the increased benefits that come with expansion.

Please submit your resume and cover letter for consideration.

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