Health Center Manager-Charlotte County

Job Description

Job Description

Salary :

The Health Center Manager is responsible for the overall coordination and delivery of high-quality patient care

by managing staff, resources, and daily operations of the health center. This role fosters a culture of service

excellence, accountability, and continuous improvement while promoting healthy living, disease prevention, and

patient engagement. The Health Center Manager serves as the on-site leader, ensuring alignment with

organizational standards and supporting the Clinical Operations Director in meeting strategic and operational

goals.

This position is ideal for a motivated, servant leader who thrives in a fast-paced environment, maintains a

strong presence and positive relationships with their center team members, is passionate about patient care

and regulatory compliance, demonstrates exceptional time management, consistently follows up and

follows through, upholds a high standard of accountability, and excels at supporting and developing a high performing team.

Schedule : Monday - Friday 8a-5p and Saturdays as needed for operational support

Minimum Qualifications

Education : Licensed Practical Nurse (LPN) or Registered Nurse (RN) required.

Certification : BLS for Healthcare Providers (American Heart Association).

Experience : Minimum of 3 years in supervisory and management in a healthcare setting, preferably primary

care, urgent care, or occupational health.

Knowledge / Skills / Abilities

Proven ability to lead by example and engage teams in a collaborative environment.

Excellent written and verbal communication skills with staff, patients, and leadership.

Strong organizational and time-management skills with the ability to prioritize effectively.

Sound judgment and decision-making skills with strong attention to detail.

Proactive mindset with a strong sense of accountability and commitment to policy-driven standards of care.

Positive, professional attitude with the ability to build strong relationships and foster trust.

Proficiency in Microsoft Office Suite (Outlook, Word, Excel).

Proficiency in eClinicalWorks (eCW) a plus

Essential Responsibilities

Operational Leadership

Maintain daily on-site presence to oversee day-to-day operations and ensure smooth workflow.

Communicate regularly with the Clinical Operations Director, including submission of

weekly / monthly updates.

Ensure health center is properly stocked with medications, supplies, and equipment.

Perform quarterly safety audits and other assigned audits to maintain a safe, compliant environment.

Uphold patient confidentiality and safeguard sensitive staff information.

Team Leadership & Development

Provide direct leadership and guidance to ancillary staff under the direction of the

Clinical Operations Director.

Assist with staff recruitment, onboarding, training, and professional development.

Develop the orientation training plan for new clinic staff, and ensure completion of new hire

checklists with proper orientation and skills competencies are completed within the

established time frame.

Collaborate on staff meeting agendas and provide operational updates.

Promote engagement, accountability, and teamwork through coaching, mentoring, and

corrective action when necessary.

Participate in ongoing staff development and succession planning in partnership with the

Clinical Operations Director.

Patient Care & Service Excellence

Ensure patients receive exceptional customer service and quality care.

Foster a patient-centered environment that supports health promotion, disease management,

and prevention initiatives.

Respond promptly and effectively to patient concerns or service issues.

Coordinate staff work schedules, approve time off requests, and ensure adequate coverage.

Assist with budget and resource management to support cost-effective operations.

Contribute to the development and implementation of process improvements to optimize

efficiency and patient outcomes in accordance with policy and procedure.

Partner with the Clinical Operations Director to support organizational initiatives, events (wellness fairs,

flu clinics, annual screenings), and client deliverables.