Training Specialist

Overview

Join to apply for the Training Specialist role at American Training, Inc.

American Training is a non-profit Human Services agency recognized by The Boston Globe as a Top Place to Work in Massachusetts and across the USA. We're known for our innovative, values-driven workplace culture powered by WOW! Magic—our signature blend of positivity, fun, creativity, and respect. We're looking for a Training Specialist who is passionate about adult learning, thrives in a high-energy environment, and is ready to create engaging, mission-aligned learning experiences. This is your opportunity to help develop the skills of our Colleagues, empowering them to deliver exceptional care to the Guests, Residents, and Students we support.

If you're organized, creative, and a strong facilitator who believes learning should be meaningful and fun—this role was made for you!

Key Responsibilities

• Develop and facilitate orientation, ongoing, and compliance training for direct care staff, including behavior management, PABC / restraint protocol, and health and safety programs. Develop and deliver skill-building sessions in customer service, communication, and supervisory skills to strengthen Colleague confidence and enhance the quality of services we provide.
• Develop engaging curriculum and training materials using adult learning principles and instructional design techniques, including the design and production of eLearning modules and training videos to enhance accessibility and engagement, while leveraging social media platforms to promote training initiatives and foster ongoing Colleague engagement.
• Champion our WOW! Magic culture by integrating values and fun into all learning initiatives, events, and training sessions.
• Manage the Paycom Learning Management System and oversee training logistics, certification tracking, and audit preparedness.

What's in it for you?

Preferred

Why Join Us?

Join American Training and be part of something amazing—where we Bring Out the Best in Everyone We Touch, Because Every Life Matters! We strive to create an environment where work feels like more than a job—it feels like a purpose. You'll be empowered to make a difference, grow your career, and be part of a team that truly cares.

American Training offers a competitive benefit package, including medical and dental insurance, life and disability, vision, generous earned time off, paid holidays and vacation, a FUN work environment, paid training and much more!

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