Sr. Manager, Starlink Enterprise Accounts (Aviation)

Sr. Manager, Starlink Enterprise Accounts (Aviation)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

Starlink, our revolutionary satellite constellation, is delivering low‑latency broadband internet around the world. As a leader on the Starlink Enterprise Accounts team, you will be responsible for creating and leading a new team to manage enterprise account contracts, ensuring successful activation and identifying new opportunities for growth across commercial, business, and government aviation customers.

Responsibilities

• Grow and build the Aviation enterprise account management function within Starlink
• Hire and lead an exceptional team
• Identify and build necessary tools and capabilities to manage accounts in a scalable way, working closely with the application software and finance teams to automate as much as possible
• Develop internal goals and metrics / visualizations to measure and communicate success
• All aspects of non‑technical project management for commercial enterprise accounts
• Work with internal and external stakeholders to finalize commercial and government aviation contracts, serving as a final check before contract signature to ensure we are poised for success and any risks are captured / communicated internally
• Ensure that contract deliverables are delivered on time and meet contract requirements
• Take an extreme ownership approach to realizing forecasted revenue on or ahead of schedule
• Identify and broadly communicate readiness levels, requirements, schedules, and risks
• Own the customer interface from contract signature onwards including onboarding, ongoing account management, and long‑term retention / growth of the relationship and revenue
• Build relationships with customer points of contact to identify requirements and manage expectations, driving revenue realization as quickly as possible
• Collect, communicate, and champion customer feedback internally to influence and steer programmatic and technical development required to maintain and grow enterprise business
• Retain and grow the value of accounts

Basic Qualifications

Preferred Skills and Experience

Additional Requirements

Compensation and Benefits

Pay range : Sr. Manager, Starlink Enterprise Accounts : $160,000.00 - $205,000.00 per year. Your actual level and base salary will be determined on a case‑by‑case basis and may vary based on the following considerations : job‑related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long‑term incentives, in the form of company stock, stock options, or long‑term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, a 401(k) retirement plan, short‑ and long‑term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue three weeks of paid vacation and will be eligible for ten or more paid holidays per year. Employees accrue paid sick leave pursuant to company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

Equal Opportunity Employment

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin / ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s affirmative action plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application / interview process should reach out to EEOCompliance@spacex.com.

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