Analyst III Demand Systems

Analyst III Demand Systems role at Ahold Delhaize USA

Category / Area of Expertise : Merchandising Marketing Support

Job Requisition : 458616

Address : USA-NC-Salisbury-2085 Harrison Road

Store Code : Procurement Systems (5143208)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Role overview : The Demand Super User manages, develops, implements, and maintains the Forecasting & Replenishment software (Relex) and demand planning capabilities with direct impact on all inventory and working capital across the entire Ahold Delhaize USA network. This role will be a thought partner and problem solver for over 200 system users within Demand, and will lead in Brand category and Retail Ops across all 5 Great Local Brands. The Super User acts as a system expert with understanding of how the system operates and uses that expertise to consult with leaders on user experience, issue resolution, automation and efficiency recommendations, and project support. This role uses exception-based analysis and forecasting accuracy in collaboration with leaders in the Brands, Supply Chain, and IT to identify optimizations and solutions, test and implement requests to drive sales growth, maximize inventory investment, and improve business processes. The position operates in a dynamic environment with shifting support needs as issues arise, projects progress, and automations and system developments change.

Work arrangement : Our flexible / hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Core office locations include Salisbury, NC; Quincy, MA; Carlisle, PA; Scarborough, ME; Hyattsville, MD.

Essential job functions

• Consult with In Stock, Retail Ops, Category teams, Control Tower, and ADvantage teams to drive optimizations, efficiencies, automations, and resolve issues in support of business process improvement.
• Drive increased automation across Demand, retail and DCs through system analysis and partnership with users to reduce manual interactions. Communicate performance to the business and translate KPI insights and large data sets into actionable business solutions.
• Train stakeholders for all system enhancements. Support the training of new system users by translating advanced supply chain theory and technical system expertise into practical terms.
• Provide strategic project support and help drive various projects and initiatives forward across Supply Chain, IT, and the Brands through expertise of the new F&R System and data insights and solutions.
• Support rapid response to system issues surfaced by Demand and Brand leadership, identifying solutions and coaching leaders through resolution or impacts.
• Meet with system users to gather feedback on user experience and system to make recommendations to management on system enhancements.
• Additional duties as needed to meet business needs and support our Values.

Qualifications

Knowledge

Abilities

Education

Salary ranges : ME / NC / PA / SC : $75,040 - $112,560; IL / MA / MD : $86,320 - $129,480

All ADUSA job offers take multiple factors into consideration including salary range, internal equity, qualifications, geographic region, and job-related knowledge and skills. This position is eligible for an incentive bonus based on company performance as provided by plan terms and governing documents.

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation and are actively seeking top talent. We value collaboration, curiosity, continuous learning, and a welcoming work environment where all associates can succeed and thrive.

We are guided by our values of courage, care, teamwork, integrity (and humor) and are dedicated to being a great place to work. We invest in our people, empowering them to learn, grow and deliver at all levels of the business.

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