Senior Director, Product Analytics (R13552)

Senior Director, Product Analytics

The Senior Director will function as the Head of Product Analytics and will provide strategic leadership in driving insights that shape the future of our personal loans business and broader product portfolio. Sitting at the intersection of product, risk, and business insights, this leader will develop and execute an analytics strategy that informs product roadmaps, optimizes omni-channel engagement, and balances growth with risk management. The Senior Director will serve as a trusted advisor to senior executives, ensuring that data-driven decision-making fuels innovation and delivers meaningful customer impact.

Responsibilities :

• Lead and grow a high-performing Product Analytics team, providing mentorship, career development, and clear direction.
• Define and drive the analytics strategy to inform Oportun's product vision, ensuring insights directly shape product roadmaps and customer experiences.
• Partner with senior leaders in Product, Risk, Marketing, and Engineering to translate data into actionable strategies that balance growth, conversion, and risk.
• Oversee advanced experimentation frameworks (e.g., A / B testing, causal inference) to measure product impact and guide investment decisions.
• Develop executive-ready reporting and dashboards to monitor business performance and communicate key trends to Oportun leadership.
• Champion innovation by leveraging new data sources, tools, and methodologies to uncover opportunities for differentiation.
• Represent Product Analytics across Oportun, fostering a culture of analytical rigor, customer focus, and collaboration.

Requirements :

We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate. California applicants can find a copy of Oportun's CCPA Notice here : https : / / oportun.com / privacy / california-privacy-notice / . We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI's Internet Crime Complaint Center (IC3).