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Remote Customer Support Specialist - Training Provided

Remote Customer Support Specialist - Training Provided

Radiance MedspaMinneapolis, MN, United States
23 hours ago
Job type
  • Full-time
  • Remote
Job description

About Radiance MedSpa

Radiance MedSpa is a rapidly growing beauty, wellness, and client-care organization providing premium care experiences to customers nationwide. Our remote operations team supports scheduling, customer assistance, virtual coordination, and patient communications for our clinics and partners across the country.

We are expanding quickly and seeking reliable, motivated, professional team members who want long-term remote positions with full training, stable hours, and real growth opportunities.

Position Overview

We are hiring Remote Customer Support Specialists to help our operations team assist clients, manage appointments, support customer inquiries, and deliver a positive experience through phone, email, and online messaging.

This is an excellent opportunity for anyone looking for a remote, stable, growth-oriented role, even without prior experience. If you enjoy helping people, communicating clearly, and working from home, this position is a strong fit.

Key Responsibilities

  • Provide customer support through phone, email, and chat
  • Assist clients with appointment scheduling and service coordination
  • Respond to service-related questions, availability, and general inquiries
  • Enter and update client information accurately in the system
  • Manage follow-ups, reminders, and outreach messages
  • Maintain professional communication with every client
  • Support day-to-day administrative and operations tasks

Why Work With Us

  • Fully remote role
  • Full training provided
  • No prior experience required
  • Stable full-time schedule
  • Weekly pay
  • Opportunity for fast internal promotions
  • Supportive and professional work environment
  • Growth options available in operations, scheduling, HR support, and client services
  • Ideal Candidate

    We select candidates based on professionalism, communication skills, and reliability. Experience is helpful but not required.

    Preferred qualities include :

  • Strong verbal and written communication
  • Professional tone and grammar
  • Ability to stay organized and manage multiple tasks
  • Willingness to learn and adapt
  • Reliable internet connection
  • Ability to work independently and meet expectation
  • Previous experience in customer service, administrative support, reception, call center work, scheduling, or data entry is helpful but not required.

    Schedule

  • Full-Time (40 hours per week)
  • Monday through Friday
  • Optional evening or weekend hours available if needed
  • Training Information

    Our training program covers :

  • Customer support procedures
  • Scheduling systems
  • Communication tools and templates
  • Workflow and operations processes
  • Client service management
  • All training is fully provided, and prior experience is not required.

    Compensation

  • Competitive hourly pay
  • Weekly or biweekly payment cycles
  • Opportunity for performance bonuses
  • Company-provided equipment after onboarding
  • How to Apply

    Click "Apply Now" and submit your resume.

    Candidates selected for the next stage will receive an email with further instructions and onboarding details.

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    Support Specialist Training • Minneapolis, MN, United States

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