Senior Manager of Provider Escalation

A company is looking for a Senior Manager of Provider Escalation & Education.

Key Responsibilities

Manage issue resolution to ensure timely and effective responses to provider concerns

Lead the development of processes for centralizing provider issue intake to improve efficiency

Identify and implement upstream operational improvements to prevent future escalations

Required Qualifications and Experience

Proven ability to leverage complex data sets for strategic initiatives

Experience in defining and executing operational plans with measurable outcomes

Expertise in building relationships with internal and external stakeholders

Strong organizational skills with attention to detail

Experience with data analytics and business intelligence platforms preferred