Talent.com
Customer Service Representative
Customer Service RepresentativeWindsor America • San Antonio, TX, US
Customer Service Representative

Customer Service Representative

Windsor America • San Antonio, TX, US
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Why Us :

  • At Garage Door Services, we believe customer satisfaction starts with integrity and ends with excellence.
  • We are a trusted partner for families and businesses across San Antonio, known for our reliability, craftsmanship, and genuine care for every customer we serve.
  • As part of our team, you help carry that reputation forward in every conversation and every solution you provide.
  • We take pride in doing what’s right, standing behind our work, and treating every customer like family.

If you believe great service comes from listening, caring, and following through, Garage Door Services is the place where you can make a real impact every day.   Could this Be For You :

  • As the heartbeat of Garage Door Services, you play a key role in every customer experience.
  • You take pride in helping others, staying organized, and responding quickly with professionalism and care.
  • Each interaction, whether by phone, email, or message, reflects our commitment to service and reliability.

    • If you enjoy solving problems, building trust, and representing a company known for excellence, this is where you make an impact.   You Will Be Trusted To :

  • Accurately enter tickets, purchase orders, and customer data Communicate effectively with customers, builders, and team members Solve problems in real time while staying within company policies Identify whether issues are our responsibility or third-party or trade-related Explain solutions clearly, protecting both customer trust and company interests You Qualify With : High school diploma or equivalent 1 to 2 years of customer service experience in a professional or industry-related environment Typing 50–60 words per minute with accurate data entry skills Clear and professional communication skills Dependable with consistent attendance and ability to follow processes Reliable transportation; must work on-site (not remote or hybrid) Additional Success : At least 1 year of customer service experience in a related industry (home services, garage doors, plumbing, HVAC, electrical, roofing, construction / building supply, or auto parts) Familiarity with scheduling and dispatch systems Experience supporting field service teams Knowledge of garage door products and services Our Investment in You : Competitive pay Full benefits package including medical, dental, vision, paid time off, holidays, and a 401(k) with company match Opportunities for growth with training, mentorship, and a clear career path Life and disability insurance for added peace of mind A workplace where your contributions truly matter Equal Opportunity Employer Garage Door Services is proud to be an equal opportunity employer.
  • We provide a workplace free from discrimination and harassment and comply with all applicable employment laws.
  • Hiring decisions are based on business needs, job requirements, and individual qualifications.
  • We do not discriminate or tolerate harassment on the basis of race, color, religion, gender identity, national origin, age, disability, sexual orientation, veteran status, or any other protected characteristic.
  • Reasonable accommodations are available for applicants with disabilities during the hiring process.   Powered by JazzHR
    • Create a job alert for this search

    Customer Service Representative • San Antonio, TX, US