Customer Experience Associate - Beauty eCommerce

Customer Experience Associate – Beauty eCommerce

Pompano Beach, Florida | In-Office | Evening Shifts

Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand.

We’re looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you’ve got strong communication skills and love making someone’s day easier, this is a role where you’ll shine.

What You’ll Do

Be the first point of contact for customers via phone, email, and chat

Answer product and order questions with clarity and care

Troubleshoot issues and work toward quick, positive solutions

Keep accurate notes of customer interactions

Stay up-to-date on beauty brands and promotions so you can provide the best info

Bring a positive, helpful vibe to every interaction

✅ What We’re Looking For

Strong communicator (written & verbal) who’s friendly and professional

Organized, dependable, and able to multitask without losing focus

Computer-savvy with solid typing skills

Calm under pressure and solution-oriented

Prior customer service experience is a plus — but not required if you’ve got the right energy

Interest in beauty, skincare, or lifestyle brands = bonus points

⏰ Hours & Pay

Hiring mainly for

evening shifts (3 PM – 11 PM)

$20–$22 per hour, depending on experience & schedule flexibility

What You’ll Gain

Real experience in a fast-paced, growing eCommerce brand

A supportive team that values your ideas and contributions

Opportunities to learn about beauty products and digital retail

A company culture that’s professional but never boring

✨ One More Thing…

You don’t need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you’re dependable, organized, and want to build your career in customer experience, we’d love to meet you.

Apply with your resume (or a short note about why this is the right fit).