The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He / she is also responsible for assisting the cashier in the collection of payment for all guest transactions.
QUALIFICATIONS :
- High School diploma and / or experience in a hotel or a related field preferred.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be able to multi task.
- Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
- Must routinely meet deadlines.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
RESPONSIBILITIES :
Approach all encounters with guests and employees in a friendly, service oriented manner.Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working (per brand standards).Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.Maintain a friendly and warm demeanor at all times.Comply with certification requirements as required for position to include Food Handlers , Alcohol Awareness, Safety, etcEmployees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees.Greet and seat guests at appropriate tables in a timely manner.Be attentive of guests' needs assist in providing a pleasant dining experience.Assist cashier in collection of money or credit cards from guests and servers as needed.Know how to prepare cashier report at the end of the shift.Pay out servers' and service attendants' tips if appropriate.Know how to properly take reservations for outlets.Ensure quality control of menus with regard to cleanliness and appearance.Perform opening and closing duties according to established side work checklist.Ability to answer the telephone according to standards.Have a complete knowledge of standards of service for receiving a room service order.Have a thorough knowledge of menus and current specials in all applicable departments.Assist servers and cashiers in the servicing of guests as needed.Know and understand the state liquor laws.Perform other duties as requested by management.Attend meetings / training as required by management.Interact and occasionally have unsupervised contact with guests and / or colleaguesMaintain a high level of trust and responsibilityRepresent the company with certain level of reputation and good character as well as exercise sound judgementAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :
Now offering Daily Pay ! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION :
Your base for Frisco Station and The Star! Find us in Frisco Station, a half-mile from football games at The Star, and within 10 minutes of Dr. Pepper Ballpark and Toyota Stadium. Stonebriar Centre shopping is two miles away. We offer all-day dining, and our bar serves handcrafted cocktails and local beers. Enjoy our fitness center and complimentary Canopy bikes to explore the area.At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us! Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
Application deadline for Colorado positions :
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