Chief Operating Officer (COO) – Small Business / Law Firm Operations

Are you a thoughtful, data-driven operator who gets genuine satisfaction from helping small business owners achieve greatness? Do you love transforming chaos into clarity — guiding entrepreneurs to make confident, fact-based decisions and take bold, effective action? If so, this may be the most rewarding role of your career.

At How To Manage A Small Law Firm , we act as the outsourced CEO, COO, CFO, and CMO for 500+ growing small law firms nationwide. You don’t need prior law firm experience — we’ll teach you that. What matters is your ability to lead, analyze, communicate, and help small business owners turn potential into performance.

As a Fractional COO , you’ll oversee operations for up to 30 client law firms — interpreting data, identifying inefficiencies, and coaching firm owners toward better systems and stronger results. You’ll work remotely as part of a collaborative “pod” with a CEO, CFO, and CMO, helping clients build thriving, well-run businesses.

If This Sounds Like You… THIS COULD BE THE JOB FOR YOU!

Strategic + Tactical Thinker : You can build and adapt 18-month growth and operations plans that are practical, measurable, and drive results.

Natural Coach & Accountability Partner : You’re more than a manager — you’re a trusted advisor who helps small business owners push past mindset blocks, procrastination, and resistance.

Deep Small Business / Legal Ops Experience : You’ve led or advised service-based businesses (law firms, agencies, or consultancies preferred) and understand the realities of entrepreneurial growth.

Creative, Personable, Entrepreneurial : You’re energized by high-drive entrepreneurs and know how to “speak lawyer” while keeping it real.

Tech-Savvy & Detail-Oriented : You leave behind bulletproof notes and documentation — running a relay race, not a solo marathon.

We’re Looking For :

A seasoned operations leader with at least 5 years of experience working with service-based businesses (law firms, consulting, healthcare, agencies, or similar).

Someone who finds joy in helping entrepreneurs succeed and takes pride in building systems that work.

A confident communicator who can analyze data, explain insights, and hold clients accountable to results.

A self-starter who thrives in a fast-paced, no-excuses, high-growth environment and takes 100% personal responsibility.

Someone who understands how to balance strategy and execution — thinking long-term while making daily progress.

We’re Not Looking For :

Job hoppers or short-term seekers — we invest deeply in our team and clients.

Corporate-only professionals who have never worked in or supported small, service-based businesses.

Theorists who prefer to delegate rather than do.

Someone who experience is in manufacturing, Technology.

Anyone afraid to challenge clients or dive into operational detail.

Anyone looking for part-time or “light consulting” work — this is a full-time, hands-on role.

Compensation & Benefits :

$110K base + performance pay (target $180K total) + medical, dental, vision, 401K match, unlimited PTO, and more.

Who We Are :

We’re an Inc. 5000 company (every year since 2013), founded around a dining room table and built by passionate people who take full responsibility for results. We value humor, humility, and heart — and we believe in helping small business owners and our team members grow together.

If you’re driven by purpose, energized by solving problems, and love seeing service-based small businesses achieve greatness — you’ll thrive here.

If you’re looking for predictability or politics, you won’t.

This is a full-time, remote role available only to residents of AZ, CO, FL, GA, IL, MD, MI, NC, NJ, NY, PA, TX, VA, or WA.

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