Job Description
Job Description
Southside Fire Communities Protection, Inc. is currently seeking qualified dispatchers for our communications center. Our communication center is the heart and soul of the organization.
The candidate must have the ability to deal with high stress emergency situations. We are looking for a great support staff within our communication center to assist Metro 911 system, firefighters, EMT's, Paramedics as well as Security Personnel in dispatching and locating emergency calls.
DUTIES
- The candidate must be able to work rotating 12 hour shifts (include days, nights, weekends and holidays)
- Proficient in data entry including Microsoft Products
- The ability to work long hours during disasters and evacuations
- The ability to sit for extended periods of times
- The ability to assess emergency situations and may provide preliminary advice and guidance
- The ability to work with the public and private sector through the metro 911 system and private emergency phone calls
- The ability to dispatch emergency personnel to scenes as well as provide directions to the emergency scenes all over Chatham County
QUALIFICATIONS
The candidate must possess the following skills :
- Experience with multi phone lines and well as radio channels.
- Ability to use sound judgment in dispatching personnel and equipment.
- The ability to think clearly and act calmly in stressful emergency situations.
- Has great customer service skills internally and externally
- The ability to multitasks with several pieces of equipment such as head sets, radios & computer equipment
- Type at least 25-30 WPM
- Disburse accurate and appropriate information to responding units
- Maintain a Positive Attitude
- Bilingual English and Spanish speaking desired
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