Front Desk Administrator

Front Desk Administrator

We are looking for a front desk administrator with healthcare industry experience. This person will sit five days on-site in Roanoke, VA. This person will be working in their front office. They will be checking in patients, getting intake paperwork completed, insurance cards, checking out patients, scheduling follow-up appointments, collecting any financial payments at the end, verifying eligibility, calling patients to schedule appointments for initial evaluations, and answering phone calls (they get over 100 inbound calls a day). They work with two large healthcare systems. They get a lot of faxes (about 30-50 a day). Ensuring the faxes are getting put into their EMR systems. They will only be doing the front end of the process, not processing or submitting any of the claims.

Answers incoming calls in a professional and courteous manner, promptly responding to requests and inquiries or directing / triaging calls for clinical personnel.

Greets patients and visitors in a welcoming and helpful manner.

Obtains patient demographic information and accurately enters and updates EHR.

Schedules patient appointments and ensures that all required follow-up is complete.

Confirms future appointments following.

EMR experience.

Pay and Benefits : The pay range for this position is $18.00 - $22.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type : This is a fully on-site position in Roanoke, VA.

Application Deadline : This position is anticipated to close on Oct 30, 2025.

About TEKsystems : We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.