Director, Product Management - Online - Bottom of Funnel / Fulfillment

Director Of Product Management

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose :

Are you interested in driving product management excellence for the world's largest home improvement retailer? Do you aspire to lead others to deliver true value based on customer backed approaches? Does utilizing your entrepreneurial spirit to reinvent the way strategy and customer needs are translated into products feel like your calling? If you are passionate and seasoned product leader yearning to transform experiences for millions of customers and thousands of passionate associates, we are looking for you to join The Home Depot leadership team as a Director of Product Management. The Director of Product Management is responsible for delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product, the Director focuses on delivering value by leading the strategic vision and product roadmap across the customer journey and ensuring all products within their portfolio are aligned to the vision. The Director identifies and connects interdependencies with other products within the customer journey. They support business reviews, communicate the product vision, and present across all levels of the organization. Directors are also responsible for attracting, motivating, coaching and mentoring top product management talent.

Key Responsibilities :

• 30% Strategy & Planning
• Partners with functional and technical leaders to identify and plan capabilities necessary to meet short and long-term business needs
• Develops and executes strategic plans in support of key objectives in a timely and fiscally responsible manner
• Sets the overall product vision and strategies for the enterprise product by gaining a thorough understanding of customer and associate needs, both existing and potential, and using that knowledge to provide Home Depot customers and associates with an unparalleled shopping experience
• Drives growth for the business by applying domain expertise to provide thought leadership and translate vision into action
• Informs and drives strategic alignment between products in order to provide a seamless user experience across the enterprise
• Evaluates research and market analysis, meets with third party vendors, and maintains knowledge of industry innovations and technology platforms to inform the strategy for product
• 25% Operations
• Understands financial and business impact of proposed product updates and activities within portfolio, prioritizes updates to support the enterprise roadmap, and based on prioritization allocates product funding across the products
• Drives product development by reviewing performance and directing work efforts of product teams to ensure products are aligned with company, stakeholder and end-user priorities
• Identifies goals, metrics and appropriate analytics to measure the performance of the product and its individual features, and continually makes recommendations and refinements to the product based on learnings
• Resolves issues within or across product teams that may impair teams from delivery of a quality product in order to meet strategic, financial, and technical goals
• Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise
• Drives operational excellence to create internal customer satisfaction and meet product metrics while prioritizing customer needs
• Understands and articulates the product value creation and business proposition to teams and functional partners
• 25% Enablement
• Establishes and refines a highly effective and tactfully executed product management discipline for the associated business domain
• Supports successful delivery of product management practices by advocating for the position of product management as it relates to customer backed design and prioritizing work based on value
• Advocates for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expert
• Champions business domain and associated product management vision and strategy
• Creates a healthy team culture of happy and productive associates who understand the vision and strategy and are empowered to make the decisions necessary to execute and meet clearly defined and communicated metrics
• Drives innovation with her / his team and empowers them to make decisions
• 20% People Development
• Shapes and supports product management leaders (direct reports) who can strengthen The Home Depot's product management bench strength, improve upon existing capabilities, and develop others who understand and advocate for product management excellence across the enterprise
• Attracts, retains, develops and motivates product management talent
• Manages and coordinates strategic direction for team
• Provides leadership, mentoring and coaching to direct reports
• Conducts annual and mid-year reviews