Human Resources Specialist

Job Description

Job Description

About Us

At The Pharmacy Hub , we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

Core Values

The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.

• Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
• Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
• Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.

You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services.

Job Summary

The HR Specialist is responsible for managing core human resources functions, with a strong emphasis on performance management, employee engagement, and general HR administration, while also supporting talent acquisition. This position plays a critical role in ensuring compliance, improving HR processes, and fostering a positive employee experience.

Approximately 70% of this role focuses on performance management and HR operations, with 25–30% dedicated to talent acquisition and succession planning.

Key Responsibilities

Oversee and manage the company's performance management program, ensuring alignment with organizational goals.

Educate employees and managers on performance review processes, goal-setting, and feedback best practices.

Provide guidance to employees and managers on performance processes, timelines, and expectations.

Address questions and issues related to evaluations, goals, and feedback.

Ensure consistency and clarity in all performance-related communications.

Evaluate and select tools that meet organizational needs.

Support system setup, configuration, and rollout with vendors and internal teams.

Ensure accurate data, troubleshoot issues, and train users for smooth adoption.

Recommend improvements to enhance efficiency and usability.

Acts as a bridge between HR and Talent Acquisition to support business growth through effective people strategies.

General HR Administration

Key responsibilities and accountabilities include, but are not limited to, the following :

Other responsibilities :

HR Systems, Reporting, and Compliance

Assess HR processes to identify opportunities to improve efficiency and the employee experience.

Generate clear and insightful presentations and reports for leadership on HR metrics and trends.

Collaborate & Leverage HR software tools to track performance, engagement, and recruiting data.

Ensure HR practices comply with applicable employment laws and company policies.

Talent Acquisition (10%–15% of Role), support recruitment process for select positions, from job posting to offer management, hand-in-hand with the TA team.

Utilize Applicant Tracking Systems (ATS) to source, track, and manage candidates. Ensure thorough candidate screening to verify hands-on experience and cultural fit.

Education and Experience

Required Skills and Experience

Proven experience in human resources, with a strong emphasis on performance management and HR operations.

Experience managing benefits and understanding healthcare-related compliance (ACA, workers' comp, etc.).

Working knowledge of talent acquisition and Applicant Tracking Systems (ATS).

Excellent communication, presentation, and interpersonal skills.

Strong organizational and analytical skills with high attention to detail.

Ability to handle sensitive information with discretion and professionalism.

Pay Range

$72,000—$85,000 USD

Benefits :

At The Pharmacy Hub , we don't just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.

If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.