Service Loadbuilder
As a Service Loadbuilder, you will build cost effective loads for trucks, review technician completions and determine customer service levels, analyze key operating indicators, forecast demands and resources required. Your goal will be to utilize your strong time management and problem-solving skills to optimize assets, resources, and product utilization within established policies and procedures. Your success will be measured on your daily performance in executing work orders while meeting internal and external customer expectations.
What We Offer :
- Work Environment Be a part of an onsite collaborative environment that cultivates individual growth
- Competitive Compensation Including an annual bonus plan, and 401k company matched up to 4%
- Flexible Benefits Plan In effect on the first day of the month following the date of hire and offers three levels of coverage to select from to meet your unique, personal needs
- Paid Vacation Plus an annual option to purchase additional vacation, too
- Wellness Support With 24 / 7 access to our Employee & Family Assistance Program
- Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program
Your Responsibilities :
Build safe, effective & efficient schedules daily, by applying learned knowledge of policies and proceduresAnalyze prior days' loads for opportunities and make future adjustments as necessaryUtilize technology to effectively gather and respond to requests for information for managers, technicians, and customersTake ownership and accountability in overseeing assigned geographyMake difficult and time sensitive decisions to balance business objectives with customer needsEffectively forecast seasonal demands for products and resourcesProduce outcomes that demonstrate an understanding of financial impactsParticipate in team project work as required throughout the yearEffectively bring forward and implement recommendations to increase performance for continuous process improvementYour Skills :
Attention to detail, time management and strategic planning skillsOpen to coaching and feedback and takes timely actionCritical thinking, problem solving and strong analytical skillsExcellent communication & relationship building skillsKeen adaptability sense and openness to changeStrong computer literacyYour Experience :
Post-secondary education and / or equivalent experience in a customer service environment required3-5 years related experience in analytics and / or schedulingExperience in the oil & gas industry considered an assetIrving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that's created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone's responsibility.