Americas Business Continuity Manager

Business Continuity Professional

We are seeking an experienced, detail-oriented, and proactive Business Continuity (BC) professional to join our Global Business Continuity team. This role will lead and coordinate BC activities across multiple lines of business in the Americas, ensuring the firm's resilience and operational readiness in the face of disruptions.

You will be responsible for:

• Developing, maintaining, and testing business continuity plans
• Ensuring adherence to regulatory requirements
• Driving strategic recovery initiatives
• Collaborating with leadership, technology, and operations teams

The successful candidate will have strong project management skills, proven BC program management experience, and deep familiarity with Americas financial services regulatory environments (e.g., SEC, FINRA, NFA, CIRO, CSA, etc).

Key Responsibilities

Program Leadership, Governance & Regulatory Compliance

• Coordinate with business units to develop, maintain, and update Business Impact Analyses (BIAs) to identify critical processes, dependencies, and recovery priorities
• Oversee the development, approval, and maintenance of Business Continuity Plans (BCPs), ensuring compliance with applicable laws, regulations, and industry standards, including SEC, FINRA, NFA, CIRO, CSA and internal firm-wide policies related to business continuity
• Conduct quality assurance reviews of BC documentation to ensure consistency, completeness, and compliance with regulatory standards.
• Establish and oversee Business Continuity Key Indicators (KIs) to ensure the ongoing health of the program
• Coordinate preparation for regulatory exams, internal audits, and external assessments; serve as a point of contact for regulators and auditors in relation to business continuity matters
• Provide subject matter expertise on BC-related regulatory requirements and trends, advising senior management and business stakeholders on potential implications

Testing, Training & Awareness

• Plan, coordinate, and execute comprehensive BCP testing including tabletop exercises, operational assessments, and end user systems testing to validate recovery capabilities and meet regulatory test frequency requirements
• Collaborate with the Disaster Recovery (DR) team to enhance integrated disaster recovery strategies for technology platforms and infrastructure
• Provide ongoing business continuity awareness training to fulfill internal policy requirements and regulatory obligations.
• Enhance BC awareness through campaigns, governance reports, and targeted communications

Incident Response & Crisis Management

• Serve as an on-call BC lead during business-critical incidents to support real-time crisis coordination (24x7 availability when required)
• Oversee the documentation of incidents, reconstruction of timelines, and closure of action items subsequent to disruptive events.
• Manage the global emergency notification system to ensure reliable crisis alerts and compliance with annual testing requirements

Stakeholder Engagement & Communication

• Collaborate with IT, Facilities, Risk, and relevant business continuity stakeholders to ensure cohesive continuity strategies
• Facilitate vendor risk management assessments from a business continuity perspective, ensuring that third-party providers comply with regulatory requirements and meet resiliency expectations.
• Maintain accurate and current information on the internal business continuity website and shared drives; draft and distribute timely correspondence to BC stakeholders and partners regarding program updates, training, and regulatory changes

Technology & Data Management

• Manage BC technology platforms, including Fusion Framework and relevant document repositories
• Develop executive reporting dashboards leveraging MS Excel, Power BI, or equivalent tools
• Ensure data integrity across BC program systems for use in governance reporting and regulatory submissions

Qualifications

• Bachelor's degree in Finance, Business Administration, Risk Management, Data Analytics, Computer Science, or related field; Master's degree preferred
• 57 years of progressive experience in BC management, 23 years in a managerial role in financial services is preferred
• Demonstrated expertise in BC programs compliant with SEC, FINRA, NFA, CIRO, CSA, ISO 22301
• Strong project management skills; PMP knowledge or equivalent preferred
• Professional certifications such as CBCP, MBCP, or ISO 22301 Lead Implementer/Auditor strongly preferred
• Advanced MS Office Suite skills (Excel pivot tables, VLOOKUPs, PowerPoint, Word, Visio)
• Familiarity with BC software platforms (Fusion Framework, ServiceNow CMDB, Splunk, Crisis 24) a plus
• Excellent verbal and written communication skills with an ability to influence senior stakeholders
• Availability to work in-office at least 3 days/week and serve on-call for high-severity incidents

Primary Location: New York Full Time Salary Range of $110,000-$125,000.